I'll start by saying I did not expect a four star hotel room, but I DID expect it to be clean. They did not use an ounce of cleaner in this room. There were dried toothpaste/soap spots on almost every surface of the bathroom. Dirty footprints on the floor. Rust and fecal build up on toilet, as well as hair on seat. There was also hair in the sink, and the shower. The floors were not vacuumed at all, the bed looked slopped together, the comforter had dried stains on it, and the pillows were DIRTY! There were mascara marks and they did not smell fresh! I didn't even bother looking at the sheets... The ice bucket had melted ice in it, and there were grease marks on the desk.
When I went to check out, the front desk person was very rude and looked at me like I was crazy. I was being as polite as possible, so this was uncalled for. He then went to inspect the room and claimed he couldn't find anything wrong with it. That must mean that my filthy room was the STANDARD at this hotel. Gross. He asked if I wanted a different room and I politely declined. I would rather sleep in my car than this hotel!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC