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Country Inn & Suites Summersville – reviews, photos

106 Merchants Walk Shopping Center, Summersville, WV 26651
Hotel amenities
Country Inn & Suites Summersville
Country Inn & Suites Summersville
Country Inn & Suites Summersville
Country Inn & Suites Summersville
Ranked #5 of 6 hotels in Summersville
3.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    5
    10
    6
    6
    2
Date Rating
Toronto, Canada
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Won over because of their GREAT Customer Service!”
4 of 5 stars Reviewed 28 May 2012 NEW

We have stayed at this hotel before...in fact I believe that this was the very first Country Inn & Suites we ever stayed at (a few years ago). The hotel is in a good location; the rooms are comfy and clean. What has always attracted me to Country Inn & Suites, however, is their hot/cold breakfast bar. It's filled with lots of wonderful treats to get your day going. But what impressed me MOST, with this stay, was the wonderful front desk employee we encountered this year (Stephanie). She was very sweet and efficient. It was a normal check-in process, except for the fact that I asked a favour from her. We had experienced a rather poor visit with another Country Inn & Suites at Haribson, Columbia SC on our way down to Florida. When I explained the dilemma we were facing with that hotel, and asked her if she could help me with a phone number or email address of someone in their Head Office or Customer Service Dept. she said she'd get right on it. She was VERY sympathetic to our experience and by morning she, not only had a phone # for us to call, but had spoken to them herself, on our behalf. Now THAT's service! We contacted the Customer Care Dept upon arriving home and within 2 days our dilemma was resolved with the other hotel. THANK YOU goes out to Stephanie (& her manager) for helping us with our issue! We couldn't have been more pleased with the customer service we received at the Country Inn & Suites in Summersville! I WILL visit there again!

  • Stayed May 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask reynoldszoo about Country Inn & Suites Summersville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Was "ok"”
2 of 5 stars Reviewed 23 April 2012

There were some maintanance issues with one of the rooms we rented. Had a pluged sink, light did not work by bed, no clock at all in room, and door handle to bathroom did not work. Traveled with family so had 2 rooms. Other room was ok. Pool was nice. Breakfast in the morning good, they just need to fix thier maintanance issues and this would be a great place to say.

  • Stayed April 2012, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask tabmab about Country Inn & Suites Summersville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Toronto, Canada
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good Place to Stop”
4 of 5 stars Reviewed 21 April 2012

Stopped here on our way home from Fl. When I booked the room a week before I asked for a fridge and microwave. When we arrived there had been a minor miscommunication within house and our room had neither. That said the front desk immediately got us a room with a fridge which really was the important item and all was well. Ground floor room was clean and quiet. It faced the parking lot and not the highway.
There was a Bob Evans next door and an Applebees's about a 3 minute walk down the strip mall parking lot. Very convenient. Also a Mexican and Chinese restaurants within a short walk. Something for everyone's taste.
All the staff we encountered were friendly and accommodating. The breakfast was ample with no surprises. Even had an omelet as a egg selection. If you left hungry that was your fault.
Easy access from SR 19 was also a plus. The only negative was the pool area need some attention. The water in the hot tube was a bit off colour. Perhaps being the off season it was not on their priority list but something that should be addressed.
All in all I would stay here again no problem.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask marinerbay about Country Inn & Suites Summersville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie, ON
2 reviews
Reviews in 3 cities Reviews in 3 cities
“Okay but expected better for price.”
3 of 5 stars Reviewed 18 April 2012

Suite was large but very tired looking. End tables sticky. Towels well used. Problems with wifi. Overpriced for what's there. Won't stay here again.

  • Stayed April 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MamaSuz about Country Inn & Suites Summersville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Old hotel”
2 of 5 stars Reviewed 15 April 2012

We checked into this hotel on our way home from Florida. When we arrived we were very disappointed with the rooms. Old bedding, hard mattresses, poor water pressure, squeaky water pipes. We decided to check out the pool. It was heated but had a yellow ring around the pool. Hot tub had one jet working. We took a shower and left. Checked out and continued on to the next town.

  • Stayed April 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Mtowne74 about Country Inn & Suites Summersville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Country Inn & Suites Summersville

  • Country Inn Summersville
  • Summersville Country Inn
Address: 106 Merchants Walk Shopping Center, Summersville, WV 26651
Price range (per night):* INR4,033 - 4,313

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