I have over 15 years of experience working in the hospitality industry and have never been so disappointed in a "Comfort Inn". Since we traveling home we did not have a prior reservation since we were not sure how far we would travel during the day. We ended up in Princeton, WV in the last room available in this hotel. Let me start with first impressions, outside seemed fine, the lobby was messy and dirty but the one desk clerk had been working and reading (text books) and I am guessing it was not really her job to clean. Back entry area had a terrible odor, really bad and others entering were also commenting on it. OUR ROOM!!! Handicapped since it was the last available room, the carpets were very, very dirty and stained, we moved a chair to get more comfortable and found trash and food under the chair. The security lock on the door was broken, the handicap shower pipes were coming away from the shower wall which could have been a danger and the sink looked like it might come away from the wall as well. I travel a good deal and can tell when a hotel is well managed, this one is not. I filled out a maintenance request form in the morning and asked for it to be given to the manager, with my name and contact information if he wanted more details, I have not heard from anyone. I was afraid to visit the breakfast area. Apparently there are not enough rooms in this town so they do stay busy, but they should not be allowed to carry the COMFORT INN name, it puts Choice Hotels in a negative.

Hi, this is my second time here and I still think that it's a nice clean hotel. Staff if freindly and ihelpful. The rooms are very roomy with fridg/miro's in them. Its not brand new but it is very decent for its age. Will continue to come here as long as it's as clean as it is now. The spa has been removed from property though. Just a note.

We were driving home from a great trip in Chicago to Florida and reserved a room here based upon it being halfway of the trip and mostly positive reviews it received. This place was a dump. It was filthy. We were exhausted and thought initially it was just dark and a little musty in the entry but the rooms might be okay. Both rooms had stained chairs and stained coverlets on the double beds. One of the rooms (we reserved two) had gum stuck to the sham. I refused to use the bathroom. We promptly complained to mgmt and they had no more rooms but they did have the courtesy not to charge us for the rooms since we were only there ten minutes. STAY away from this place - an hour south of this place we found a nice clean Comfort Suites for just a few dollars more.

the room was spotless, the beds were luxury, the pillows were awesome.
we got perfection for a very reasonable price.