I had a reservation at this Best Western. My flight was cancelled. So, I called to cancel the reservation. The hotel refused, even though it was 2pm and they had plenty of time to re-rent the room. Of course, they probably did, keeping my money and the new occupant's money.

The hotel is a highway hotel, we knew that. The windows are very badly insulated and the noise from the road is very bad. The continental breakfast was donats, coffee and orange juice, for shampoo you had to ask. Last year we stayed at the Econo Lodge for the same money, it is a better deal.