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Comfort Suites Mineral Wells – reviews, photos

2.0 of 5
167 Elizabeth Pike, Mineral Wells, WV 26150
Hotel amenities
Comfort Suites Mineral Wells
Comfort Suites Mineral Wells
Comfort Suites Mineral Wells
Comfort Suites Mineral Wells
Comfort Suites Mineral Wells
Comfort Suites Mineral Wells
4.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    25
    9
    4
    1
    0
Date Rating
Richmond, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“A Disappointment”
2 of 5 stars Reviewed 26 January 2012

Great staff. Rooms seemed generally clean, but dust was an issue - the bed spread in particular. The breakfast was lacking. The exercise room is a waste of space - might as well not have one. Sound proofing is poor - don't say anything you don't want the people in the next room to hear. Don't expect I'll be staying here again.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask David1963S about Comfort Suites Mineral Wells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Pleasant Surprise”
5 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

My family gets together in Parkersburg, WV 2-3 times a year and we all make sure to stay at the Comfort Suites. The rooms are spacious and clean, the bedding is comfortable and the staff is very welcoming. I have worked for Hilton for years so I almost always stay at Hiltons but the Comfort Suites in Mineral Wells is far better than any of the other local hotels. I would recommend this Comfort Suites to anyone.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask foobear4 about Comfort Suites Mineral Wells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review
3 January 2012
Thank you very much for your kind review of our Comfort Suites. It is especially gratifying for a fellow hotelier to compliment our hotel! As you mentioned, as a suite hotel, our rooms are spacious and our staff there provides very hospitable service! So nice to have holiday visitors during the winter months - with our restaurant on site and heated indoor pool our guests enjoy a mini-vacation while visiting friends and family in the area.

Happy New Year to you and your family - we look forward to your next visit!
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Jacksonville, North Carolina
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“No inner hallways! Clean and spacious rooms.”
4 of 5 stars Reviewed 29 December 2011

Due to the good reviews here, we were looking forward to our visit. Unfortunately, I wasn't five-star thrilled.

The biggest issue? No inner hallways, which meant if we wanted to take our toddler to the pool, we'd have to get him dressed for winter weather because most of the walk was outside, then repeat the process--wet--after a pool visit. Seriously? No thank you. (So if you visit in the winter, ask for a room super close to the pool.)

The second issue? Our toddler clogged the toilet (we emptied a big poopy diaper) and we called the front desk at 7:18 and the maintenance guy had already gone home. We said we'd come get the plunger if that was okay, but they couldn't find one. So we were told they'd contact the maintenance guy and get back with us--but 30 minutes later we were still waiting so after another phone call to the front desk, they said they'd call the manager (who had apparently gone home sick) and about 10 minutes later they finally called us back saying they found a plunger for us to walk down and pick up. Not a big deal in the grand scheme of things, but annoying.

The third minor issue was the wifi. It was free and there were lots of options (I saw up to Comfort_Suites_8 I think) but my phone's 3G was faster and more consistent.

That said, the room was big and clean. The bed had decent linens and a great comforter and there was an extra pillow and blanket in the closet. The lights all had plugs in them (great for charging all our electronics). The mini fridge was already cold so our cooler contents went right in. The breakfast was good (though we had to walk outside to get to the lobby). They are pet-friendly.

Overall I'd probably rate the experience a 3.5 due to the hallway issue, but am rounding up since the room was clean and comfortable and that's the most important part.

Room Tip: If you plan on using the indoor pool, ask for a room close since you have to walk outside to get the...
See more room tips
  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask hudson2001 about Comfort Suites Mineral Wells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“None Cleaner or Nicer!”
5 of 5 stars Reviewed 1 December 2011

I travel with my job over 4 states and stay in a lot of hotels. For 2011 this is the best one I have stayed in. Not the newest or the most modern, but the cleanest and friendliest staff I have had all year. If you are going any where near this hotel you will enjoy your stay.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NashvilleStan about Comfort Suites Mineral Wells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mid_AtlanticMichele, Public Relations Manager at Comfort Suites Mineral Wells, responded to this review
13 December 2011
We appreciate all guest feedback but it is extra special to hear positive comments from a frequent traveler staying in a lot of hotels. It is an honor to be selected as your #1 hotel for 2011!

We are extremely proud of our beautiful hotel and terrific staff - we believe our staff epitomizes our "We Love Guests!" philosophy. The hotel offers many nice amenities (indoor/outdoor pool, banquet space, on site McGregor's Pub, extensive hot breakfast buffet) for our guests to enjoy and to quote your comments, we believe our "cleanest and friendliest staff" to be the icing on the cake!

Thank you so much for taking the time to share your comments. We will strive to be your #1 again in 2012!
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Rockford, Michigan
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Always super”
5 of 5 stars Reviewed 28 October 2011

Attractive hotel with spacious rooms for a great price. The restaurant offers a complimentary beverage, like wine, in the lounge. The breakfasts are outstanding. We go out of our way to stay here.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask justfeltcreative about Comfort Suites Mineral Wells
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Additional Information about Comfort Suites Mineral Wells

  • Mineral Wells Comfort Suites
Address: 167 Elizabeth Pike, Mineral Wells, WV 26150
Price range (per night):* INR6,833 - 7,001

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