been to Lewisburg on Business trip, stayed for 4 nights. the hotel was very clean and comfortable, when i stayed there, the pool was under renovation.
this is not a 5 stars hotel as you know but it is as clean as, but the staff were very friendly, welcoming and accommodated everything i asked them to do, plus they offered helping our group in every possible way.
I have stayed in 5* or even 7* hotels but the friendless of the staff was genuine unlike most of other hotels.

i certainly would stay there again.

Positives: The woman at the front desk was very pleasant and recommended a great restaurant (Bella Casa) The room was clean and lobby was clean.

Negatives: Fitness room was w/o a treadmill. Who has a fitness room and no treadmill? Hot tub was dirty. This is a Hampton that could use some updates and sprucing up.

Definitely not what we'd hoped to find when we arrived after 10pm.

(I will state that the front desk attendant was very kind and attempted to make the best of everything, in spite of our issues.)

After we were given our room keys, we made our way to the elevator. When we got into it, we noticed an electrical smell. Not very reassuring, but since I'm in a wheelchair, we had no choice but to use it. Up we went to our room where, as becoming a habit with Hilton properties, we were not given the room that we reserved. Not only that, it smelled very strongly of cigarette smoke, with air freshener sprayed over the smell.

Down we went to the reservation desk, where we told the attendant that we hadn't received the room that we'd reserved. This was very much of an issue, as we must have a wheelchair-accessible room and we had three people in our party -- my husband, myself and our teen.

The attendant apologized and told us that our reservation didn't reflect what we'd reserved, and that this happened more often than one might think.

(By the way, the reservation clearly states -- Rooms: 1
Clients: 2 Adults, 1 Child
Room Type: 1KNG STUDIO SOFABED NOSMOK

How this doesn't translate over into their system is beyond me.)

There were no more handicapped rooms or king suites, and as we were quite reluctant to take the elevator again and risk me being stranded upstairs with no working elevator, we then asked if she could give us a first floor room. The only room that they had available was a king room, so she brought down a (very uncomfortable) rollaway bed.

Because this room wasn't wheelchair accessible at all, there was no shower seat or roll-in capability. I told the attendant that I'd make do with a shower chair. She finally came back to our room with a collapsible tray-looking "seat" that goes across the tub. No legs, no nothing. Needless to say, I wasn't risking that, so she went to borrow one from the hotel (a Howard Johnson) beside the Hampton Inn.

At this point, it's after 11pm and we're absolutely wiped out. Tried turning on the heat since it was freezing in the room -- no go. Tried to log on to the wireless to check the day's route before we went to bed. No go -- no internet. Tried to lock the door -- no go, the deadbolt wouldn't even lock. Tried to phone the front desk -- no go, the phone didn't work.

Finally, gave up and settled in for a few hours of very uncomfortable sleep.

The next morning when we checked out, we were asked if everything was okay. When I answered that it wasn't and told her what was going on, her first question was, "Did you tell the front desk?"

Um, no. Not about the heat, the internet, the door lock and the phone. Remember, phone didn't work? None of us felt like traipsing back to the desk, since they were clearly issues that were beyond the poor attendant's reach, there were no other available rooms anyway, and we were tired of moving.

The attendant then told me that she'd see about having a partial refund of our points being placed back in our account. Needless to say, that hasn't happened, and it's been over a week.

If nothing else, an apology would have been nice.

There was poop in the toilet in room 308 upon arrival. I told the front desk. They took note. I feel like something should have been done. Sorry's not enough. I swear to god this post is real.