Well, I chose this Red Roof because of the #1 TripAdvisor ranking {they also have a big billboard proudly stating that] and the positive reviews along with the very acceptable price... in that sense, it does provide excellent value... yet while nothing bad happened, there was nothing special, either... so, what makes it #1? not sure... I didn.t care for the mattress at all... thought it was thin and hard, and you could feel the box springs when you sat or laid down... although general location easy to spot off the Interstate (on a motel exit sign plus a gigantic 1000 foot tall tower sign in the sky), once you hit the immediate area, this section is a confusing maze of stores, plazas, roadways, driveways, parking lots... you know it is so tantalizingly near, but which driveway exactly? keep your eye on the sign up in the sky, you'll find it eventually... lol. The clerks were courteous if a bit perfunctory.. but that's fine.. forced smiles would be false anyways, although a little welcome warmth could go a long way,,, The room itself was clean, the bathroom was spotless, refrigerator worked, had a microwave.. TV & remote.. only about 20+ channels, but NICE selection: sports, news, drama, HBO, cartoons, comedy.. something for everyone- No Shopping Channels!! What a relief! There is a safe, but they DO charge for that unless you tell them you won't be using it. Also, I was in the back, but at night there was so much lighting [flood lamps?] in the parking lot, I thought it was a staging area for a lunar launch or something... I liked it.. felt safe.. All in all, I would grade it a solid "B+", and given the pricing, would certainly consider it again... p.s. one clerk knew the area well and gave excellent directions; also, they have handicap equipped rooms available
Room Tip: i registered directly through Red Roof Inc and indicated any special needs
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 August 2011
Thank you for your review. I appreciate your detailed description and recommendation. I'm sorry that your mattress was not up to par, we are looking at replacing a number of them and I will note this one as needing changed. I understand your confusion finding the property. When we were built 30 years ago, there wasn't much around us, now it has become difficult to find as things have built up. We do have a sign by the road to turn on, but it is a bit high and most people don't look up when they are looking for the road. I will also pass your comments on to my staff, because they are what makes this inn number one in the market and we want to continue to improve. Thanks again for your review and we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC