I planned to spend a long Memorial Day weekend here to relax. A friend and I drove 2 hours from DC metro for one of our many “resort” getaways. We chose this locale because of its convenient location relative to DC and opted for the BFF getaway package. It was an unfortunate mistake.
1) NO RESORT - First of all, the name is misleading. This is not a resort. A typical resort is designed to be self contained property with amenities conveniently located for easy access. This place is like a rustic mountain vacation property. Actually, I don’t know what this is but a resort it is not.
2) SIGNAGE -The first thing we noticed was the lack of proper signage to direct guests to a check-in location.
• We had to call the property’s telephone # to have someone direct us to check-in.
• It turns out, you check-in in the recreation building.
3) ROOMS -The “hotel” rooms are actually more like adjoined cabins that look like summer camp bunkers on the outside (they are army green).
• Once inside, it is set up a like a hotel style room but the rooms smelled like…. well an old bunker. Luckily, I keep febreze in my car so I grabbed that and sprayed the room and opened the doors.
• We ended up getting a candle from Wal-Mart because the febreze could not handle the job of eliminating the smell (which likely means the carpet, drapery and bed covers have not been changed in 40 years)
• The bathroom had a Jacuzzi tub that had not been cleaned (it actually had a ring around the entire tub).
4) RESTAURANT- No restaurant on the property. Yes, you read that correctly. If you read the website, it states there is a Club House Grille.
• So actually this is the snack bar on the golf course. You know…. Hot dogs, hamburgers & fries and the typical junk food you grab after a round of golf.
• Even worse, you have to leave your bunker, get in your car and drive two miles up the road to get to this grill.
• Every time (and I do mean every time) we ordered food at the grill, they were out of basics and generally botched orders.
• You would think that with the lack of a proper restaurant, that the rooms have kitchenettes. But no, only a mini fridge. We drove two hours out of the city to a remote “resort” that has no full service restaurant.
• Anytime we wanted non-junk food, we had to drive 30 minutes to Martinsburg WV. You could refrigerate leftovers in your mini fridge but no way to warm it so we ate all leftovers COLD.
• Turns out the formal restaurant closed in March due to lack of customers. My suspicion is that it was probably just as poorly managed as the rest of the property and they could not get customers to come back.
5) POOL - No services at the pool. So, there are 3 pools on the property. One pool is in walking distance from the bunkers. Has life guards and chairs but nothing more than that. No umbrellas, no towels…. It did have one soda machine but it was out of order. So if you want to relax at the pool you need a cooler filled with snacks & drinks, beach towel and your own umbrella (but who would think to bring these items to a “resort”). The second pool is located in the recreation center. Did not bother to try it. The third pool is located near the golf course two miles up the road.
6) TRAILS – The trails were not well marked and the staff have no maps for you to locate them. Good luck.
7) SPA - I had a great massage by one of the therapists. My mani / pedi was little more than a paint change and minor filing with a nail buff.
Bottom line, this is a vacation home and cottage community that approaches their short term patrons like an after thought (or no thought at all). This place is not managed well at all. It’s like a ghost town with one of the main buildings in an abandoned state. It has lots of recreational facilities but who on earth would drive to the middle of no where with its lack of general facilities just to play tennis on their courts? I was not able to relax much on my long week as I was constantly reminded of the inconvenience and ineptness of this place. I would not recommend this place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC