A dead ladybug on our windowsill was our first indication that this property is not up to the usual standards that we have enjoyed during stays at Country Inns in other cities.
Do NOT believe the website's claim that this is the "newest Country Inn and Suites" in the Charleston area. It is not new. I suppose they are claiming that because it is under renovation; the entire 2nd floor was closed for renovation during our stay. The hotel is clearly an older property, and not well-maintained.
Other negatives:
- The room was sparsely/cheaply furnished: 2 very old double beds, a dresser/wall unit, and a small round table with two old chairs. There was no couch, desk, or even a comfortable chair.
- The room was not a suite, and had no refrigerator or microwave. The bedding was cheap, thin, and flimsy. We asked for extra blankets; they have none (ever - they don't stock extra blankets).
- Most of the hotel amentities were out of order. This included the whirlpool, ice machines on ALL 5 FLOORS (but the clerk did retrieve ice for us from the kitchen/pantry), business center computer, and even a lamp in our room.
- The hotel does not have roll-away beds. The info folder stated they have air mattresses available at no extra charge. But when we asked for one, we weren't surprised to learn that all of them were broken. (Fortunately, being a family of 5, we travel with a fold-up cot.)
- The pool had an slightly green tint to the water.
Positives:
- Location - easy on/off I-79, in a shopping center with a K-Mart and several restaurants (Subway, McD's, Bob Evans, Chinese, Mexican and more). We ate at the Mexican restaurant, and the hotel didn't seem so bad after a few margaritas.
- The breakfast selection is plentiful and good - especially the fresh fruit mix that included bite-sized grapefruit, pineapple, and orange segments - and pleased all my family with make-your-own waffles, biscuits/gravy, egg patties, sausage, potatoes, oatmeal, pastries, cereals, and more.
- The breakfast area and lobby are quite large and comfortable.
- Most of the staff seems friendly and professional (with the exception of one clerk at our arrival, who held her jaw and complained loudly about her toothache and the tardiness of the person scheduled to relieve her).
- The pool and surrounding area were very clean (and yes, we swam in the slightly green water with no problems - understanding that green tint can be found even in chemically-balanced pool water).
- Other than the dead ladybug on the windowsill, our room was clean. No sign of bedbugs, and the bathroom was clean right down to the grout.
We paid only $50 plus 5,000 Club Carlson points for the room, and for that price (and with a few margaritas), it was ok for a brief overnight stay. If you're staying in the area longer, you should look around for a better option.
- Country Inn Elkview
- Elkview Country Inn
