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Back to Country Inn & Suites Charleston North (Elkview)

Country Inn & Suites Charleston North (Elkview) – reviews, photos

2.5 of 5
101 Crossing Shopping Center, Elkview, WV 25071
Hotel amenities
Country Inn & Suites Charleston North (Elkview)
Country Inn & Suites Charleston North (Elkview)
Country Inn & Suites Charleston North (Elkview)
Country Inn & Suites Charleston North (Elkview)
Country Inn & Suites Charleston North (Elkview)
Ranked #1 of 1 hotels in Elkview
3.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
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    4
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Date Rating
Taylorsville, Kentucky
Senior Contributor
33 reviews 33 reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
“Not up to Country Inn standards”
2 of 5 stars Reviewed 31 December 2011

A dead ladybug on our windowsill was our first indication that this property is not up to the usual standards that we have enjoyed during stays at Country Inns in other cities.

Do NOT believe the website's claim that this is the "newest Country Inn and Suites" in the Charleston area. It is not new. I suppose they are claiming that because it is under renovation; the entire 2nd floor was closed for renovation during our stay. The hotel is clearly an older property, and not well-maintained.

Other negatives:
- The room was sparsely/cheaply furnished: 2 very old double beds, a dresser/wall unit, and a small round table with two old chairs. There was no couch, desk, or even a comfortable chair.
- The room was not a suite, and had no refrigerator or microwave. The bedding was cheap, thin, and flimsy. We asked for extra blankets; they have none (ever - they don't stock extra blankets).
- Most of the hotel amentities were out of order. This included the whirlpool, ice machines on ALL 5 FLOORS (but the clerk did retrieve ice for us from the kitchen/pantry), business center computer, and even a lamp in our room.
- The hotel does not have roll-away beds. The info folder stated they have air mattresses available at no extra charge. But when we asked for one, we weren't surprised to learn that all of them were broken. (Fortunately, being a family of 5, we travel with a fold-up cot.)
- The pool had an slightly green tint to the water.

Positives:
- Location - easy on/off I-79, in a shopping center with a K-Mart and several restaurants (Subway, McD's, Bob Evans, Chinese, Mexican and more). We ate at the Mexican restaurant, and the hotel didn't seem so bad after a few margaritas.
- The breakfast selection is plentiful and good - especially the fresh fruit mix that included bite-sized grapefruit, pineapple, and orange segments - and pleased all my family with make-your-own waffles, biscuits/gravy, egg patties, sausage, potatoes, oatmeal, pastries, cereals, and more.
- The breakfast area and lobby are quite large and comfortable.
- Most of the staff seems friendly and professional (with the exception of one clerk at our arrival, who held her jaw and complained loudly about her toothache and the tardiness of the person scheduled to relieve her).
- The pool and surrounding area were very clean (and yes, we swam in the slightly green water with no problems - understanding that green tint can be found even in chemically-balanced pool water).
- Other than the dead ladybug on the windowsill, our room was clean. No sign of bedbugs, and the bathroom was clean right down to the grout.

We paid only $50 plus 5,000 Club Carlson points for the room, and for that price (and with a few margaritas), it was ok for a brief overnight stay. If you're staying in the area longer, you should look around for a better option.

  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask HappyFamily005 about Country Inn & Suites Charleston North (Elkview)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quakertown, Pa
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Hotel..Great Staff”
5 of 5 stars Reviewed 30 November 2011

I have stayed at this hotel for the last 5 years the week of Thanksgiving while visiting family in the area. It is always clean and the staff is exceptionally friendly and very helpful. Rooms are a little worn but I believe that they have been doing renovations to fix them up some. The complimentary breakfast is very good.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Misstaz about Country Inn & Suites Charleston North (Elkview)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philadelphia
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“good hotel for stop over on I79 near Charleston , WV”
4 of 5 stars Reviewed 16 November 2011

Nice, clean, hotel in Elkview, WV, off of I79. Big room for complimentary breakfast. Situated in a shopping ctr, which had a Bob Evans, and a few other fast food eateries. Heat unit in room could use some updating. Had an indoor pool and jacuzzi, which we didn't have time to try!

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask phillydiver about Country Inn & Suites Charleston North (Elkview)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“In need of renovation”
2 of 5 stars Reviewed 11 November 2011

I have stayed in other properties of the County Inn and Suites brand and have been very satisfied. Unfortunately, the property at Elkview was a disappointment.

The lobby was clean and bright and gave no hint of the poor guest rooms. Rooms are tired, dark, depressing and worn, with a lack of amenities I'd have expected in a budget property, but not in a County Inn and Suites. (I looked into changing rooms, but the second was no better and had a pathetic little round table serving as a work desk.). No frig or microwave (apparently some rooms have them and some don't, and the desk clerk did not know which did and didn't). TV signal weak and fuzzy. Furniture marred. Bed worn and barely adequate, and made up sloppily by housekeeping. No WiFi service on 5th floor (had to go to lobby). Automobile noise. Smoke detector hanging out of wall and inoperative. "Business Center" consists of one computer next to check-in desk that only worked intermittently and slowly, offered zero privacy, and forced user to stand. I am a former auto travel manager at AAA and have seen the good, the bad, and the ugly in lodgings, so I am not just a complainer. Trust me, this property needs a renovation NOW. I would not return, as I could get equivalent budget accommodations for far less money. On the good side, the breakfast was excellent.

Room Tip: Call ahead to find out if renovation has occurred. If not, go elsewhere.
See more room tips
  • Stayed October 2011, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask michaelira about Country Inn & Suites Charleston North (Elkview)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshawa, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Great hotel, except for the noise.”
4 of 5 stars Reviewed 2 November 2011

Very good customer service and The beds were great.
Too Bad there is construction and a interstate right next to the hotel.
Overall, great service !

Room Tip: Try to stay on the north side away from the noise.
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  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask freerain about Country Inn & Suites Charleston North (Elkview)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Country Inn & Suites Charleston North (Elkview)

  • Country Inn Elkview
  • Elkview Country Inn
Address: 101 Crossing Shopping Center, Elkview, WV 25071
Price range (per night):* INR5,294 - 5,294

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