There were some nice things about this motel. The check in clerk was welcoming and helpful and, despite being expected to do three jobs at a time, she somehow kept her poise and her smile. The other nice thing was a tasty breakfast and a helpful breakfast attendant who seemed to genuinely care about his guests. But on the down side, our room was right next to the busy highway and there was a lot of dust in the carpet corners. One of the comforters had an obvious oily stain on it and no one seemed concerned about this. We reserved a handicapped accessible suite, but what we got was one snug room with two beds, an accessible bathroom and a noisy air conditioner. The hotel was full, so there wasn't any use in requesting the suite we had reserved, but I checked with the morning clerk to be sure we hadn't paid for a suite and were given a room instead. She said - we call all our rooms suites. When I asked - even when they are not suites? - she replied - yes. She really didn't seem to understand what I was saying after rephrasing this concern in several ways. I finally told her I'd just write to the corporation for an answer to my question. She told me to have a nice day. Sigh. Stay elsewhere if you can.

I guess I'm just accustomed to getting more for my money. The room was nice, breakfast too. But, I paid $123 for one night's lodging. I'd expect to pay that at a much classier hotel--not a Comfort Inn. If I'm ever in Charleston again, I'll stay elsewhere.

I stay in the South Charleston area 3 to 10 nights almost every month. Although this is my favorite hotel in the area, I really can't afford to pay $130 a night given the amount of time I stay in a hotel. But if you're going to stay just one night, this is a very nice place - clean, up-scale, the kind of place you'd reserve for your mother. (If you love your mother, that is!) The breakfast is MAH-VO-LUSS but the breakfast hours are not friendly for early-risers. If you can afford to stay here, and need to stay in the South Charleston area, this is the place, don't look elsewhere. The next least-expensive motel in the area (about $70 cheaper) is a very significant drop in quality.

hotel was clean, front desk staff was pleasent and helpful, breakfast was great and plentiful, coffee tasted good, indoor pool and spa was delightful. Hotel was right next to I-64 but our room was on opposite side and we heard absolutely zero highway noise. only complaint was the $25 charge for having my dogs with me. Hotel website buries the pet fee information and then only refers to it as a "small" fee - and $25 is not small.