My husband made this reservation on line. We arrived, charged our room and went inside. While checking for bedbugs (which I do at every hotel) I found the mattress too be extremely old, FULL of old urine stains (don't know how recent they were). This mattress was not even fit to be donated to the Salvation Army. There were no towels, only one wash
cloth. When my husband called about them, he had to go to the office and was given only two bath towels. The bathroom had a foul smell which permeated through the rest of the room. I looked up the other reviews and began to have safety concerns. Requested refund, told could not refund on line, and then stated they actually never give refunds! We left and traveled on, getting a room at another hotel later that night.

It is dirty. The towe's still look dirty. The sheets were not changed in day's. I call the front desk and they sand a new sheets. The toilet did not work we called and called for maitence and they brought us the plundger to unplunge it. they have bug's all over the room. So I ask for my money back they say no. I tell the front desk i been in room for 1hr.
If you can not give me money then give me other room. So she give a other dirty room. So at tish point me and my friend checkout from the room.I tell the front desk this is not good. So she tell me she will give the money back.
We found the other motel in town It was clean plus it was less money.

We stayed at this Inn, July 21, and 22. We were greeted with smiles and the person at the front desk joked and kidded with us. very friendly man. The room was what I expected and was exactly what we saw on the website pictures. It's Not the Taj Mahal, but it was clean, and as comfortable as any motel room is. The staff was friendly and when I had a request for an item they brought it to me, very quickly. Don't stay here if you expect egyptian cotton sheets, and gold sparkling from all corners of your room. It's not the place for you, but if you are looking for a clean, friendly, convenient AND economical place to stay while you visit the slots and racetrack, then by all means give this place a shot.

All right, I saw all the bad reviews, and wanted to report back about my stay there. I was comped a free room at the Charlestown Inn Sunday night. I needed someplace to stay on Saturday night, and Holiday Inn was $190, the Charles Town Inn was $290, and this was $80. Everything worked, but to flush the toilet you had to hold the handle down, the floor was stained, and the box springs had stains on them. The beds were hard. No bugs, the room was vacumed and everything worked. This is what I expected, and because of the past reviews, I did request a room on the second floor. That helped.