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Howard Johnson Express Inn - Beckley – reviews, photos

2.0 of 5
1907 Harper Road, Beckley, WV 25801
Hotel amenities
Howard Johnson Express Inn - Beckley
Howard Johnson Express Inn - Beckley
Howard Johnson Express Inn - Beckley
Howard Johnson Express Inn - Beckley
Howard Johnson Express Inn - Beckley
Howard Johnson Express Inn - Beckley
Ranked #13 of 16 hotels in Beckley
3.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    3
    6
    8
    6
    9
Date Rating
Wadsworth, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Rooms clean, staff very unprofessional!”
3 of 5 stars Reviewed 4 January 2012

Spent Christmas Eve at this hotel. Entered hotel to a front desk worker who was watching tv and in street clothes (nothing to show he worked for the hotel). He was friendly and quickly got up to help me so check-in process went well. Rooms were clean. Woke up to a very basic continental breakfast. Didn't even see a staff member just someone sitting on a couch in the waiting area playing with his smart phone. When the phone rang, he answered it from sitting on the couch (the only way I knew he was staff was from him answering the hotel's cordless phone). Upon leaving, he looked at me from the couch to ask if I was checking out and still sat their!!!! It wasn't until I specifically asked him to get up for a receipt that he went behind the hotel's counter and it appeared I really inconvenienced him.
Hotel was not bad but staff were extremely unprofessional...perhaps they were just fill-ins since it was Christmas but I would not want my business being represented that way. This staff needs a major lesson in professional work behavior.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Amy557 about Howard Johnson Express Inn - Beckley
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Bloomfield Hills, Michigan
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Aweful!”
1 of 5 stars Reviewed 24 November 2011

The hotels was very dirty. The room door read "no smoking" yet it smelled like stale cigarettes. There were holes in the sheets, the towels were grey and the carpet felt damp. The stairwell smelled like urine We checked out after 15 minutes.

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask travelbug2265 about Howard Johnson Express Inn - Beckley
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1 helpful vote 1 helpful vote
“Rude front desk not helpful dirty”
1 of 5 stars Reviewed 4 September 2011
1
person found this review helpful

I arrived late due to my long drive! I was checked in by a guy who i couldnt understand he said he was from africa! I went to my room it was nasty sheets had stains on them and the toilet hadnt not been clean! I went back to tell the guy at the front desk and couldnt find anyone later my wife and me went and he came out of a room behind the desk he had all the lights off! I had tried my room phone he wouldnt answer! Then he said he couldnt give me new towels or sheets he said it wasnt his problem he was very rude! You could tell he had been asleep and the doors was open anyone could have walked in and killed me and my family! If you value your life dont stay here cause they dont care about safety cause they just sleep and they are so rude! And the place smells of mold!

Room Tip: Dont stay here if you value your life not safe!
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  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask jay34515 about Howard Johnson Express Inn - Beckley
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East Aurora, New York
Senior Contributor
47 reviews 47 reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
“Not great and over priced”
2 of 5 stars Reviewed 12 August 2011
2
people found this review helpful

Room OK, did not feel clean - think they used a sticky cleaner on floors and surfaces. Old Motel. Wifi didn't work, TV remote didn't work and TV volume could not be raised above a whisper - had to use captions. Very little green space to walk dogs - all sloped and narrow. Dog rooms are at far end from green space, so dogs must be walked a half block over asphalt to grass. Hallway to outside full of old ACs and other equipment. Noisy. Would not stay again.
Girl at front desk and man putting out breakfast were very nice. Not much in the way of breakfast - the bare minimum.

  • Stayed August 2011, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ohio
1 review
1 helpful vote 1 helpful vote
“Look elsewhere on Harper Road.”
1 of 5 stars Reviewed 8 August 2011
1
person found this review helpful

We stayed in room 212, the AC didn't work and since the golf tournament was in town there were no other hotel rooms available. The AC didn't work, dirty cobwebs in the corners, and the carpet really needed to be cleaned. Tried calling the front desk, finally after 55 rings I gave up and went downstairs to find the desk clerk sitting in the lobby watching TV. The breakfast bar was very sparse and always needed refilling. Don't bother putting the DO NOT DISTURB sign on our door because at this hotel it means nothing. Found towels thrown in the bathroom sink, and wastebaskets empty, but the bed was not made or bathroom cleaned. I thought that the DO NOT DISTURB sign meant stay our, but not here. Our last morning there was no hot water, when we called, but of course no one answered the phone, we were finally told to let the water run for 10 to 15 minutes and it will get warm.

  • Stayed July 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask moosecollector about Howard Johnson Express Inn - Beckley
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Additional Information about Howard Johnson Express Inn - Beckley

  • Beckley Howard Johnson
  • Howard Johnson Beckley
Address: 1907 Harper Road, Beckley, WV 25801
Price range (per night):* INR3,790 - 4,570

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