We stayed here because it was one of the few hotels available in a very busy Beckley. Right off the bat the Hotel started poorly. A nice drip from a leaky window airconditioner greeted us on the way in along with an overflowing garbage can. The hotel itself stinks of stale musty air and cigarettes . When we finally got our room, someone else was already in it! We quickly got a replacement room which although having a nice tv, fridge and microwave was very dingy and dirty with peeling paint, and stains on the walls. We decided to check out the pool which is bizarrely separated from the rest of the hotel from the asphalt parking lot by a fair distance. Why? who knows! Later on the real nightmare began as we were kept awake by a stream of smokers using the EMERGENCY ONLY exit door located 5 ft away from our room door and slamming it everytime they went through it. This resulted in smoke entering the hotel (and our room) from outside. So much for a non smoking room! This went on until 2AM! When I complained the next day to the manager and asked why the hotel would allow people to continously use an "emergency only" exit door for smoking purposes and keep people awake, I was answered with "I sincerely apologize" but no compensation. Avoid this hotel at all costs and stay somewhere that might value your business.
- Beckley Comfort Inn
