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Red Lion Hotel Richland - Hanford House – reviews, photos

3.0 of 5
802 George Washington Way, Richland, WA 99352
Hotel amenities
Red Lion Hotel Richland - Hanford House
Red Lion Hotel Richland - Hanford House
Red Lion Hotel Richland - Hanford House
Red Lion Hotel Richland - Hanford House
Red Lion Hotel Richland - Hanford House
Red Lion Hotel Richland - Hanford House
Ranked #4 of 10 hotels in Richland
3.5 of 5 stars 55 Reviews
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55 reviews from our community

    Trip type
Traveller rating
    15
    15
    12
    8
    5
Date Rating
1 review
2 helpful votes 2 helpful votes
“The Red Lion staff in Richland are some of the greatest people, they always treat me so great, they are so considerate. And if t”
5 of 5 stars Reviewed 26 October 2011
2
people found this review helpful

I enjoy the Red Lion hotel in Richland. Its my favorite place to stay, I'm actually going back Monday october 31st for a couple days. I love the convinence of the hotels location, and the staff is absolutly wonderful. I do feel they need to know just how fabulous each and everyone of them are. My room is always clean, and the breakfast is always the best. So thank you for taking the time to read my lil review. I really would like some kinda coupons to get a better price or something if u all have any kind of promotions going on.

Sincerly,
PeggySue Conner

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask peggysueconner about Red Lion Hotel Richland - Hanford House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
2 March 2012
Thank you for taking the time to write a review!
Our hotel credo is Arrive as Guests, Leave as Family. We strive to create that homey feeling for everyone, and it sounds like we hit the mark with you!

Thank you again and we look forward to your next visit!
(Please check our web site for promotions, there is always something going on!)

Ian - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sebring, FL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
25 helpful votes 25 helpful votes
“Lots to Love!!!”
5 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

Restaurants overlook the walk path along the Columbia River -- very beautiful grounds, well-maintained landscaping and attractive courtyard. The restaurant is wonderful -- lots of choices plus a buffet breakfast. The staff was wonderful -- provided shuttle service to the airport which saved at least $55 for us. The bed was comfortable and the room spacious. The colors are in the tan/brown family so it appears a little dated and drab but the amenities make up for it. We were there to spend time with convalescing parent. Only a short walk to the Kadlec Medical Center as well as restaurants, library and some shops. The staff was helpful when called upon to change and extend reservations. My husband and I were very pleased!

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask lalucas416 about Red Lion Hotel Richland - Hanford House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
2 March 2012
Thank you so much for such a wonderful review!
We certainly do appreciate the business we receive, but more importantly we enjoy the relationships that are created when we have a guest stay in our home!

I have passed your comments on to all the staff here.

Looking forward to your next visit..

Thanks again

Ian - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Naples, Florida
Senior Contributor
35 reviews 35 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“So happy they allow our 70lb dog !”
4 of 5 stars Reviewed 7 September 2011 via mobile
1
person found this review helpful

Just driving through after a visit in Seattle headed on to the Midwest . We loved the park for a walk before we retired for the evening! What a beautiful river-- felt like our stop here helped us connect with the area . A true destination not just a pit stop !

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Wankie about Red Lion Hotel Richland - Hanford House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
2 March 2012
Thank you so much for such a wonderful review! As the owner of a 150lb dog I can also verify what a great place it is. Plenty of trails, the river and the hotel make it, as you said, "a true destination and not just a pit stop". Don't forget the 300 plus days of sunshine each year.

Look forward to seeing you again soon

Ian - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, Idaho
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Unexpected delightful stay”
3 of 5 stars Reviewed 6 September 2011
1
person found this review helpful

Our little sports car broke down and we were hauled on a flatbed into Richland, Wa. Spent night at the Red Lion while waiting for the car to be repaired. We had a very spacious room with a balcony overlooking the river which had a lot of activity on and around it at the time. Families having picnics, swimmers, boaters, water skiers etc. It was delightful to sit on our balcony and watch. Our room was clean and comfortable. Computer in the Business Center was the slowest that I have ever experienced. Be sure to have your own laptop with you if possible.

Room Tip: Ask for a room overlooking the river with a balcony.
See more room tips
  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask judy_rafu about Red Lion Hotel Richland - Hanford House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pueblo West, Colorado
Top Contributor
132 reviews 132 reviews
Reviews in 34 cities Reviews in 34 cities
68 helpful votes 68 helpful votes
“Nice Room but lots of mold in the bathroom.”
2 of 5 stars Reviewed 22 August 2011

My husband and I stayed here three nights in September. We were selling our house and stayed here when the movers packed up our stuff. The hotel is next to the river and Sterling diner. It looks old inside and out but was clean. We checked into our room in the late evening. The lady at check-in was nice. The room was a nice size and the bed was very comfortble but the bathrooms had black mold. It was in the bath tub, on the shower curtain, on the tile on the floor, and even in the closet. We did not notice how bad till the next day when we took our shower. I put towels down inside the bathtub and on the bathroom floor. The bathroom door had water damage. It looked like there may have been standing water from a leak and the bathroom was not cleaned and air out properly. I called Housekeeping in the morning but just got a busy signal. I left two messages with the front desk about the mold. I left a note for the maid to try to see if she could get rid of it. She did try to scrub it but it was going to take some kind of electrical scrubber or some type of special cleaner to get rid of it. I have never seen such mold in a hotel room before and wonder if regular guest just put up with it? I did use the laundry room. When I went to the front desk to get some quarters for the laundry room, they told me they did not have enough for me and to go to a gas station or store nearby. I could not belive a full service hotel could not exchange some dollars for some quarters. Luckily another hotel staff member had some extra quarters in his pocket to exchange with me.

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
Ask Candace71 about Red Lion Hotel Richland - Hanford House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HHCC, General Manager at Red Lion Hotel Richland - Hanford House, responded to this review
23 August 2011
Thanks for writing a review on your stay!
I was however extremely disappointed to read of your experience so I ask you contact me at 509-946-7611 so that I may discuss further with you and put corrective measures in place.
This is absolutely not the standard we strive for and I do apologize for your issues.

Thanks

Ian - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Red Lion Hotel Richland - Hanford House

  • Red Lion Richland
  • Richland Red Lion
Address: 802 George Washington Way, Richland, WA 99352
Price range (per night):* INR4,977 - 8,668

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Red Lion Hotel Richland - Hanford House
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