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Holiday Inn Express Hotel and Suites Richland – reviews, photos

2.5 of 5
1970 Center Parkway, Richland, WA 99352
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Holiday Inn Express Hotel and Suites Richland
Holiday Inn Express Hotel and Suites Richland
Holiday Inn Express Hotel and Suites Richland
Holiday Inn Express Hotel and Suites Richland
Holiday Inn Express Hotel and Suites Richland
Holiday Inn Express Hotel and Suites Richland
Ranked #3 of 10 hotels in Richland
4.0 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    5
    9
    6
    2
    2
Date Rating
Seattle, Washington
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“They know what hospitality means.”
4 of 5 stars Reviewed 28 December 2010
2
people found this review helpful

This has been my fourth time staying in the HIX in Richland, WA.. Every time I have been welcomed cheerfully as a Priority Club member and given a goodie bag with water and snacks. They also have warm freshly baked cookies with ice cold milk in the lobby every evening. The rooms are large, fairly modern and clean, but not brand new. They have a microwave, mini-fridge, and coffee maker in every room. The indoor pool and hot tub are enclosed in a glass structure so you really feel like you are outside. They keep the fitness center is good working order, which many hotels seem to forget about. The breakfast is the typical HIX fare, good mix of hot and cold items. Overall I am always very happy when I stay here and look forward to many return trips.

  • Stayed December 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask foodnwine2522 about Holiday Inn Express Hotel and Suites Richland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Snohomish County, Washington
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Clean hotel, easy access to freeway”
4 of 5 stars Reviewed 7 November 2010
1
person found this review helpful

This hotel was very clean, from the room to the dining area, lobby, etc. The room was average in size. We had a king bed, couch, small table in our room. The breakfast was standard for a hotel, although the eggs were very dry. They have cinnamon smelling soap which I've not encountered before. There were lots of teenagers in the hotel for a sports event but we weren't bothered at all by the noise.

  • Stayed November 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask outdoorlovinfamily about Holiday Inn Express Hotel and Suites Richland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Washington
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“Good location and breakfast.....horrible bed”
3 of 5 stars Reviewed 8 June 2010

I typically stay at Holiday Inn Express (HIE) when I'm traveling somewhere for just a night or two and I'm not going to hang out at the hotel, since they are usually comfortable and have a good breakfast spread included in the price. For this trip my friend and I were going to take the public tour of the Hanford Nuclear site which starts at a location pretty close by.

As usual the desk service was friendly and standard for Holiday Inn Express staff. I'm in the Holiday Inn points program, so they provided me with a bag of snacks at check-in which was nice. The room was spacious with standard HIE amenities. What made this stay a downer for me was the firmness of the mattress, I found it fairly uncomfortable to sleep on and it's not something I have experienced at an HIE before.

On the plus side the morning breakfast was very good and filling, but I'm just not able to get over how uncomfortable the bed was and for that reason I wouldn't be able to recommend this Holiday Inn Express to a friend.

  • Stayed May 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Lynn S about Holiday Inn Express Hotel and Suites Richland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Nothing Special Here”
3 of 5 stars Reviewed 1 December 2009

This hotel was very nice & clean, as was the room. However, I felt the room was pretty small, the breakfast was NOTHING to write home about and there just wasn't anything special at all for the price. So, if you don't mind paying the price, stay here. Otherwise, next time we stay in the tri-cities area, we will definately search for a more reasonable hotel that offers the same for a much better price.

  • Stayed November 2009, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bdndeb about Holiday Inn Express Hotel and Suites Richland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco Bay Area
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
35 helpful votes 35 helpful votes
“Hotel seems brand new”
5 of 5 stars Reviewed 12 August 2009

This Express seems almost European in that the rooms are new and nicely designed; the breakfast is excellent; great shower. Pet-friendly.
Seems like you can always find a chain that is a little cheaper than Express, but they are nice. This one was top-notch for newness and cleanliness.

  • Stayed August 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask A5Boyo about Holiday Inn Express Hotel and Suites Richland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express Hotel and Suites Richland

  • Holiday Inn Richland
  • Richland Holiday Inn
Address: 1970 Center Parkway, Richland, WA 99352
Price range (per night):* INR7,717 - 9,395

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Holiday Inn Express Hotel and Suites Richland
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