We needed a room for three adults and a toddler. The pictures on their website confirmed that the room would be big enough so we made a reservation. There was plenty of room for everyone. At first glance it looked to be off the beaten path but it is really close to just about everything. It's very close to the major shopping mall in Kennewick and just a few minutes from central Richland.

The room was very clean and bright with a view of the Columbia River. The only thing that keeps me from giving it a 5.0 was the condition of the matresses. A room this nice should have had a better one. Ours were very soft and a bit saggy. When I rolled, my wife moved too whether she wanted to or not.

The swimming pool and hot tub are worthy of mention. They are enclosed in a green house type enclosure. We used it in the evening and enough of the day's heat was still captured so as to make it very comfortable. Again, it was very clean and well maintained.

I generally love HIE. This is my first time at this particular hotel. Although everything else met my expectations, I have to say that I am disappointed in the bed here. It is hard and it has a crinkly mattress pad. I feel like a kid they are afraid will wet the bed. On the other hand, their Priority Club welcome bag was very nice.

This hotel is pretty new,but it is in a kind of goofy location. I looked for and found rooms with a river view... Problem is,the mighty Colombia is about a mile away but you can kind of see it a little. I admit that I smoke,this is one of those 100% non-smoking hotels. Other than that,and I couldn't get a balcony room, it seems to be a pretty good place. We used points for the room,but what the rate was on the form when we checked in looked quite pricey. Holiday Inns seems to think they are the Hilton now. If you want to be on the river there are some really good choices there.

Stayed here four nights along with a co-worker. The rooms and hotel were clean. The breakfast buffet consisted of the typical Holiday Inn Express food items such as eggs, bacon, sausege, cereals etc. The excercise room only has three machines but me and another person were the only ones there working out in the mornings. The hotel was very quite at night and I slept great. They do serve soup every night around 6pm but I didn't have any. I did help myself to the nightly cookies though!! This was the second time we've stayed in this hotel for business and we were both satisfied. Will definitely stay here again next time I'm in the Tri-Cities area.