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M Hotel – reviews, photos

2.0 of 5
1515 George Washington Way, Richland, WA 99352-2689 (Formerly Clarion Hotel & Conference Center)
Hotel amenities
M Hotel
M Hotel
M Hotel
M Hotel
M Hotel
M Hotel
Ranked #10 of 10 hotels in Richland
2.0 of 5 stars 29 Reviews
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29 reviews from our community

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Date Rating
Harrisburg, Oregon
1 review
1 helpful vote 1 helpful vote
“One time only 2- rating”
2 of 5 stars Reviewed 27 February 2011
1
person found this review helpful

DO NOT EAT HERE. The bed was very uncomfortable. The breakfast, I had the biscuit and gravy. The biscuits were completely raw dough in the middle and of course cold in the middle. Gravy was runny. Even worse, the male taken care of the food and clean up used his bare hands to clean off counters. Used one wet rag to clean first the seat of the chairs then the table onto the next set of chair seat then the tables and then onto the counter top with the same wet rag. He handle dirty plates, garbage, then handle eating items such as plates, plastic ware, and other food handling items all with out washing his hands. We made a point not to eat anything from this hotel.

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jandl78 about M Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connell, Washington
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Not worth more than $50.00 a night, if that.”
1 of 5 stars Reviewed 5 February 2011
1
person found this review helpful

We stayed here 2 years ago and had problems then, but thought I would give it another chance and had hoped it had improved especially since price went up. Well it hasn't. Last time I stayed in Feb 2009, we switched rooms because of mold and plain old dirty room. The second room wasn't much better but location was better. I complained at front desk, wrote letters and received back a form letter from 2 different people. I haven't been back since and now wish I hadn't returned. On this visit asked for a poolside room, received a room on pool level but a wall between us and the pool. Decor is dated and sloppy looking, bathtub has cracks, carpets need a good shampooing or just new carpet. Beds are very uncomfortable. TV is dated and has poor reception. Heating system is outdated and the room is either too hot or too cold. Internet is spotty at best. If I was not staying here for a crafter's weekend (we stay up late and get up early to sew, scrapbook, bead or quilt), I would have stayed some where else. Our group has grown so will not be here again. I mean it this time never again will I stay here!!!!There are too many good hotels to waste my time and money on this one. the housekeeping staff, dining staff have all been friendly and very helpful, I feel sorry for them having to deal with this dud of a hotel.

  • Stayed February 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelbanana about M Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 helpful vote 1 helpful vote
“Stay in Kennewick or Pasco - Richland is still in 1950's”
1 of 5 stars Reviewed 26 October 2010
1
person found this review helpful

This hotel needs refurbishment, beds old, linens old and dont fit the beds, covers torn, breakfast terrible.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask montanaboy76 about M Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parkland, Florida
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Tear it down and start again. This is the worst hotel I've ever stayed at!”
1 of 5 stars Reviewed 4 August 2010
1
person found this review helpful

Just stay away. It does not matter what the price is. You deserve better, this is by far the worst hotel stay in my life. I am so happy I only stayed one night.

Details: the towels were worn and discolored, the bed was lumpy, surfaces were dusty, the bathroom tile was discolored with use, and every little detailed from the art work to the lamp shade screams old, used, cheap.

  • Stayed August 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bettsdaniel about M Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clifton Park, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“This place is a total dump”
1 of 5 stars Reviewed 2 August 2010
1
person found this review helpful

Went to Washington state for the first time on business - because it was Water Follies weekend in the Tri Cities, hotel rooms were hard to find. Company reserved rooms (2) at this hotel for myself and one other colleague. The minute I walked into the lobby I knew we were in trouble. Front desk person was sloppy and unprofessional. When I got to my room I almost cried it was so dark and dirty. Bugs in the room and sliding door was bolted shut. I have stayed in inexpensive places before much better than this.
It is truly a dump and I would not recommend it to anyone.

  • Stayed July 2010, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask truecompanion about M Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about M Hotel

  • Clarion Richland
  • Clarion Hotel Richland
  • Richland Clarion
Address: 1515 George Washington Way, Richland, WA 99352-2689 (Formerly Clarion Hotel & Conference Center)
Price range (per night):* INR4,474 - 7,773

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