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Redmond Marriott Town Center – reviews, photos

3.5 of 5
7401 164th Avenue N.E., Redmond, WA 98052
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Redmond Marriott Town Center
Redmond Marriott Town Center
Redmond Marriott Town Center
Redmond Marriott Town Center
Redmond Marriott Town Center
Redmond Marriott Town Center
Ranked #5 of 7 hotels in Redmond
4.0 of 5 stars 89 Reviews
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89 reviews from our community

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Traveller rating
    23
    43
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    5
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London England
Senior Contributor
38 reviews 38 reviews
Reviews in 32 cities Reviews in 32 cities
105 helpful votes 105 helpful votes
“Nice hotel - caution the noisy air conditioning though”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

The hotel is very pleasant and all the staff I came across were very pleasant and helpful.
Rooms: I had requested a front (road) facing room through the Marriott virtual concierge booking system. On arrival I was allocated a rear facing room (room 302) though. The room faced out onto a flat roof, which appeared to have some type of air conditioning/heating ventilation system on it. You could hear a constant background noise from this and so asked for a room change. This was dealt with efficiently and was moved to a front facing room on the fourth floor. The room was clean and modern with flat panel TV and coffee/tea making machine.

The only minor, and I mean minor, issue was that the room air-conditioning system was a pain in that when it kicked in to maintain the preset temperature, it was just plain noisy – it reminded of one of those old wall mounted units you see in older motels. I tried to turn it off, and it still seemed to chug away in the background. Whether this is a general problem, I cannot comment, but having already moved room once, I stayed put.

The gym was on the second floor and although not that large, had good quality equipment and was not that busy when I visited early morning. The pool (outside) is open from ~May.
Next door is the Marriott Residence Inn.

Hotel restaurant: I ate at “Sear”. The food was fine and the service very good. The menu is not that comprehensive, but the usual steak, ribs, fish etc. Prices are relative to the local restaurants serving similar – Claim Jumper etc.

Location: Excellent for the modern shopping centre, which is located opposite the front of the hotel. There is also a good choice of restaurants (Thai, Mexican, Chinese, Indian and the aforementioned Claim Jumper which serves up steak, ribs, burgers etc). I ate in the Thai (second floor in shopping centre straight across from the hotel entrance), which was pretty keen on price ($13 for a main dish and rice) and the food was fine. I ate at the Claim Jumper restaurant twice (2 mins walk straight down the road opposite the hotel entrance). The food was pretty good and prices seemed on a par with the Sear restaurant in the Marriott (~$20 for a rib eye steak, ~ $25 for ribs). The Claim Jumper also had a happy hour (um two hours actually from 5pm to 7pm) with some food on a deal price and a pint of beer at $4 instead of $7. The hotel pretty much sits central to the town, with the older shopping area just a few minutes away as well.

Parking: Self parking is in the three story car park directly across the road from the hotel - $15.33 per day inc tax. The staff mentioned that up to 0100 hrs, the parking is not a problem, but presume after this you could get a ticket ? Valet parking is ~$20. There seemed to be plenty of cars in the car park overnight not displaying a tag from the hotel though, but did not want to chance a ticket.

Overall, I would certainly stay at this hotel again for its excellent location and modern clean style. Just caution the room location and if you are a light sleeper, whether the aircon is an issue for you.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin.TX
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“Terrible sleep, deceitful valets or car service, ho-hum rooms - def stay next door”
2 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

Wow. For $250 a night, this was really pretty crappy. My room was pretty ho-hum, and had poor layout decisions. (A door stopper in front of the closet, which I tripped on at least twice. Mirrored closets that wind up reflecting the commode immediately upon entering the room.) And cold, cold, cold! There were five of us in our business party, renting 5 separate rooms. Every single one of us -- males and females, large and thin -- all complained about cold. The in-room thermostats need calibrated. Each one of us needed to raise of thermostats to the upper-80s to even be able to take our jackets off. Not only that, but as we raised the thermostats, the heater didn't even kick on. Meanwhile, the thermostat was trying to tell us that the room was over 80. (And, no extra blanket in the room?)

When I left the hotel to head back to downtown Seattle, the valet asked if I wanted a cab, or a car at a fixed rate. I was told the car would be $35 to my neighborhood destination. The car was 20 minutes later than promised. And, when the car dropped me off to my destination, he charged me $50. I am suspicious that valet and driver were father/son and that this was part of the master plan. When I argued the cost of the ride, the driver immediately got his "boss" on the phone. The whole thing felt like schtick that they do every day. Definitely left me with an even sourer taste in my mouth.

The restaurant location is convenient, snuggled into this shopping complex. It's not picturesque or anything - but it is convenient. In fact, there isn't much picturesque about this hotel at all - I was on the 5th floor in th beautiful setting that is Redmond, and I overlooked a parking lot and had no visibility of the mountains. I'm not advocating that folks chop down trees just to give overnighters a vew of the mountains (or that they chop down trees for any reason), but did you have to choose a U-shaped hotel so that every single room overlooked air compressors and asphalt?

Next door is another Marriott family property - the Residence Inn. I had originally booked there, but thought there was a bug in the software because the map showed it as the same location as this hotel. No no - no bug. These hotels are definitely adjacent to each other. Only the Residence Inn is half the price. And I would guess that it is eight times the value. I will definitely be staying next door next time.

Breakfast was good.

  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Flagstaff, AZ
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Great place in a great location!”
5 of 5 stars Reviewed 19 November 2011

We stayed here on our way to climb Mt. Rainier. From the minute we arrived we were treated with courtesy and kindness, from the helpful bellman who directed us to free parking right across the street and exactly where to park so out extra high truck would fit, to the very helpful front desk staff. Check in was quick and easy and the staff very friendly and nice. Our room was spacious, spotlessly clean and quiet. We had a very comfortable bed and the bathroom had all the amenities we needed. I had no problems with the hair dryer. The hotel is located in the heart of a shopping area, complete with several restaurants and theater and a large REI store with climbing wall! Everything is easy to walk too. It is not deserted! We found the final supplies we needed for our climb, had dinner at a casual Italian restaurant and the food was delicious. We loved everything about this hotel and would stay here again in a heartbeat.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulm, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
“great place, terrible wifi for work”
3 of 5 stars Reviewed 16 November 2011

Room and food and conference facilities were great. Ibahn wifi does not support corporate VPNs which means that I can not recommend it for business travel.

Hotel never fixed broken shower head.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Service
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Tacoma Wa
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
“Love this place!”
5 of 5 stars Reviewed 23 October 2011

Hubby and I spent last night at this hotel for my birthday getaway. Checking in was a breeze and all of the staff are super nice and friendly. Room was fabulous, clean, cozy, quiet. We did have a bit of an issue trying to figure out the thermostat but other than that there is not one complaint. We arrived back in our room after wine tasting and found a lovely cheese and cracker plate along with some cold mineral water to enjoy; I had mentioned it was my bday when I reserved the room. This hotel is in a shopping center-close by is Macy's and many other stores. Red Robin is also close by, There are play areas for children, a cinema, the town center is well kept and clean. I would stay here again in a heartbeat; we are thinking a trip in the spring or summer would be fun and do some more wine tasting which is about 7 or 8 miles away.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Redmond Marriott Town Center

  • Marriott Redmond
  • Redmond Marriott
Address: 7401 164th Avenue N.E., Redmond, WA 98052
Price range (per night):* INR7,549 - 16,161

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