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GuestHouse Inn & Suites Poulsbo – reviews, photos

2.5 of 5
19801 7th Avenue NE, Poulsbo, WA 98370 (Formerly Holiday Inn Express Poulsbo)
Hotel amenities
GuestHouse Inn & Suites Poulsbo
GuestHouse Inn & Suites Poulsbo
GuestHouse Inn & Suites Poulsbo
GuestHouse Inn & Suites Poulsbo
GuestHouse Inn & Suites Poulsbo
GuestHouse Inn & Suites Poulsbo
Ranked #2 of 2 hotels in Poulsbo
4.0 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    10
    6
    4
    6
    5
Date Rating
Spokane
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Power was out, charged anyway..Horrible management”
1 of 5 stars Reviewed 25 November 2010

The power went out at 6:45p.m. (not the hotels fault) and stayed off for the entire night, and part of the next day. We had no heat, no hot water, no electricity, and it was way below freezing. In the morning, after shivering all night, we discovered ice on the window sill, inside the room. (That is how cold it was inside!). The hotel charged us the whole rate anyway. We had no way to take a shower, and had to gather up our things in the dark. Later they called and offered us 25% off the $100 dollar rate. Would you stay in a hotel with no hot water/showers/electricity or heat for $75.00? Didn't think so. I will NEVER stay in a Holiday Inn Express or otherwise again. This was the poorest customer service I've ever had at any hotel. Oh yeah, we didn't get the promised breakfast either!

  • Stayed November 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
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Ask endeering1 about GuestHouse Inn & Suites Poulsbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Micah Kim, General Manager at GuestHouse Inn & Suites Poulsbo, responded to this review
7 October 2011
Hello, thank you for your comments about the hotel. I'm sorry you had to endure the cold night as the hotel lost power as we do not have a backup generator. Even without power, all guests decided to stay at the hotel rather than driving in the tretrous road conditions. With the road being extremely dangerous, the hotel had 2 fireplaces and food to serve all guests. The hotel has given credit to all guests who stayed at the hotel. Please call the hotel and ask to speak to the G.M. if you have not gotten a credit, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, WA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Disappointing quality for the price”
2 of 5 stars Reviewed 13 June 2010

We were in the Poulsbo area for a wedding and chose this hotel because it was the only one with rooms available. We paid $148 for a room with one double bed. Unfortunately, the bed was so soft, we spent the whole night trying to stay out of the sunken middle. In addition, the upholstered chair needed a good cleaning and the bathroom had what appeared to be mildew between the tiles. The breakfast was adequate but not on par with other hotels in that price range. When I shared these thoughts with front desk staff, and asked them how they could charge such a price, they told me that "people were willing to pay it" as evidenced by the fact that they were frequently full. I suggest you look elsewhere before spending your hard earned dollars on this hotel.

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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Ask SeattleTraveler88 about GuestHouse Inn & Suites Poulsbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Best service we encountered!”
5 of 5 stars Reviewed 11 February 2010

My husband and I stayed there for a week and their service was the best we ever encountered at any hotel! They gave us a goodie bag upon checkin and gave us gift certificates to local restaurants, gift card to theatre, pizza coupons, etc. They realy know how to take care of guests! They knew our names by the 2nd day and everything from top to bottom was great there! Keep up the great service!

  • Stayed January 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask angelaandmikeoregon about GuestHouse Inn & Suites Poulsbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abergavenny, United Kingdom
Senior Contributor
47 reviews 47 reviews
Reviews in 41 cities Reviews in 41 cities
169 helpful votes 169 helpful votes
“Great welcome and good room”
4 of 5 stars Reviewed 3 August 2009

Used my Priority Points for just one night here. Check-in staff were very welcoming and efficient. Room was spacious, with whirl pool bath next to the bed! We arrived quite late, and Reception arranged for a courtesy bus to the nearby Clearwater Casino where we spent a very profitable few hours. Breakfast the next morning was a good buffet selection in a good-sized breakfast room. View from the room wasn't amazing but I've had worse and we did see a coyote or something strolling along under the trees. There was a PC in the foyer with free internet access for guests. Poulsbo town centre was worth a look the next day...

  • Stayed July 2009, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask moomingirl about GuestHouse Inn & Suites Poulsbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern VA
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
“Good location, needs a bit of updating”
4 of 5 stars Reviewed 31 May 2009

Stayed here since my husband has friends that live in the area we were visiting. The hotel was located near a shopping center with a grocery store, drug store and other little shops which was nice as we needed to pick up a bottle of wine for our friends and some supplies for our week of adventure (our first night was here)

The room was average, bathroom needs to be updated, check in was easy and the continental breakfast was above average. Included omelets, hot cinammon buns, sausage, assorted breads/bagels/muffins, cereal, fruit etc.

Staff was friendly and acommodating, would recommend. They have a pool, would be a great place for families

  • Stayed May 2009, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cassidy528 about GuestHouse Inn & Suites Poulsbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about GuestHouse Inn & Suites Poulsbo

  • Holiday Inn Poulsbo
  • Poulsbo Holiday Inn
  • Poulsbo Holiday Inn Express
Address: 19801 7th Avenue NE, Poulsbo, WA 98370 (Formerly Holiday Inn Express Poulsbo)
Price range (per night):* INR5,480 - 8,612

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