The power went out at 6:45p.m. (not the hotels fault) and stayed off for the entire night, and part of the next day. We had no heat, no hot water, no electricity, and it was way below freezing. In the morning, after shivering all night, we discovered ice on the window sill, inside the room. (That is how cold it was inside!). The hotel charged us the whole rate anyway. We had no way to take a shower, and had to gather up our things in the dark. Later they called and offered us 25% off the $100 dollar rate. Would you stay in a hotel with no hot water/showers/electricity or heat for $75.00? Didn't think so. I will NEVER stay in a Holiday Inn Express or otherwise again. This was the poorest customer service I've ever had at any hotel. Oh yeah, we didn't get the promised breakfast either!
- Holiday Inn Poulsbo
- Poulsbo Holiday Inn
- Poulsbo Holiday Inn Express
