First off...people should lighten up a little when reviewing hotels in these teeny-tiny towns in rural, economically depressed areas. The rooms are dated. The tv's are not flat-screen, but there are 3...including one in the bathroom! The beds were comfortable, the room was very clean. The fireplaces, which used to be gas, if I remember correctly, are about my only complaint. they are on a noisy "ticky-ticky" (think sauna-esque) timer, and there is no heat that comes out. It is simply a piece of plastic with a bulb behind it. the microwave and mini-fridge were great to have in the room. Continental breakfast was average, and we were able to take food back to our room to eat. the desk staff were excellent, friendly, knowledgeable and helpful. The view from the balcony was amazing, we enjoyed watching the deer in the morning. People should know that there is an extra charge for upper level rooms, which I personally don't mind paying, as I never once heard the pitter patter (thump crash bang) of anyone above us. Nice pool/hot tub, and the aquarium that makes the wall between the lobby and pool area is really spectacular.
Room Tip: Spend the extra ten dollars and get a top-floor room.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 February 2012
Dear Veronica,
Thank you for your kind words regarding your stay with us. Our staff is very friendly, helpful, and service oriented. They take pride in their work, their hotel, and the positive experience every guest takes away with them when they check out. Cleanliness and comfort are very important in a resort experience and I am so happy that we were able to provide that to you. Like you, I also find the views from the balcony of the ocean and wildlife in the dunes an amazing sight. Thank you again for sharing your thoughts with us, and we hope to see you again very soon.
Nikki Hoggan
General Manager
Shilo Inn Suites Hotel - Ocean Shores
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC