For the most part room was clean and quiet. Had trouble getting help at front desk to check in and waited about 10 mins for someone to show up. No bell to ring. Room was large and clean however we discovered blood on sheets and pillow. These were replaced immediately upon calling front desk. Otherwise happy with hotel. Pool / hottub were nice. Located right off highway with several restaurants and convienence things near by.

I stayed at this Hotel based on the reviews from this site. I learned my lesson! Surprizingly to me, the hotel I should have reserved was ranked very low in this site.

When I came to the hotel, it was mid afternoon with no people at the front desk. I sat and waited for over 15 minutes for a person to come and greet me. In all honesty, that didn't bother me too much. The more concerning issue is the cleaniless of the rooms, front desk and surrounding area. Upon entering my room, the smell of mold and prior smoke was just completely unacceptable for my family to stay. We immediately came back to the desk and asked to cancel.

The front desk said they couldn't cancel the room because they were 'sold out'. If they are 'sold out', it shouldn't be a problem to find another guest. After a 10 minute argument with the front desk clerk on why I shouldn't have to stay in a hotel or room that doesn't meet the standards I expected, she finally budged and refunded my card.

To my enlightenment, I ended up staying at a well known hotel chain with clean rooms, wonderful beds, nice pool, and a great staff that was actually cheaper than this hotel. I learned my lesson. You would be crazy to stay at this place. Simply put.

Convenient location to the highway. My wife and daughter loved the indoor pool. Excellent and friendly staff. Receptionist was friendly and helpful. We also enjoyed the complimentary continental breakfast; plenty of hot and cold food for the family. Gloria, the lady who manages the breakfast area, was very nice, motherly, and friendly to talk to. She makes very likely the tastiest biscuits and gravy I ever ate, and even gave us some to take home! Gloria provided EXCELLENT customer service and made us feel a "homely welcome." Overall the hotel is a clean and quiet place to stay.

My wife and I arrived after midnight and were warmly welcomed by front desk staff. Our room was spacious and quiet with a very comfortable king-sized bed. The breakfast was excellent and Gloria (the breakfast coordinator) was very pleasant and personable. Her cheese omlets were great! I enjoyed visiting with her. She is an asset to Shilo Inn Suites and the type of employee any business would be proud of and fortunate to have. If travel takes us to this vicinity again we'd choose to stay here in a heartbeat.