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BEST WESTERN PLUS Icicle Inn – reviews, photos

505 Highway 2, Leavenworth, WA 98826
Hotel amenities
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2 Night Super Saver
BEST WESTERN PLUS Icicle Inn
Ranked #9 of 20 hotels in Leavenworth
4.5 of 5 stars 154 Reviews
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154 reviews from our community

What travellers say about this hotel
  • Continental breakfast(5)
  • Great Place(5)
  • Miniature golf(4)
  • Very nice(4)
  • Friendly and helpful(3)
  • Front desk staff(3)
  • Hot tub(3)
Traveller rating
    88
    40
    20
    2
    4
Only show reviews for Family (40) | Couples (40) | Business (27)
Date Rating
Makawao, Hawaii
1 review
1 helpful vote 1 helpful vote
“Great first trip”
5 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

My daughter and I spent a lovely, relaxing weekend at the Icicle Inn. Staff was friendly,
attentive, helpful - very accomodating - gave us restaurant tips, called shuttles, put our
breakfast(great waffles) in take away trays when our shuttle came to take us to train.
Our room was awesome, nice view, SUPER comfy beds and ammenities were refreshed
daily.
J J Hills offered nice selection of food at reasonable prices- we had 2 nice dinners there -
servers were very kind.
It was my bd weekend so we treated ourselves to a 90 minute massage at the spa. The therapists did a first rate job! We walked away feeling like jello.
Was nice to utilize jacuzzi and pool in the snow. We live in Hawaii and this was my daughter's first time seeing snow.
I highly recommend staying at Icicle Inn - great family inn.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlie509, General Manager at BEST WESTERN PLUS Icicle Inn, responded to this review
13 February 2012
Hello and thank you very much for your kind words. Wow what a treat for your daughter to see and play in the snow thank you for making us part of this special occasion. I hope you had a safe trip back home, Have a great year, perhaps we will have the pleasure of serving you again in the future.

Sincerely,
Karl Ruether
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Senior Contributor
39 reviews 39 reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
“New Year Stay”
4 of 5 stars Reviewed 29 January 2012

My first trip to Leavenworth, but definately not my last! The staff were helpful and pleasant. Room was large and a separate sitting area even had it's own TV. The breakfast was great, complete with sausage gravy. Yum. Convenient location.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Improved Service”
4 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

The service at Icicle in has greatly improved since the last time we visited. The front staff were very attentive and and very helpful. They even engaged in personal conversations and were genuinely interested in what was being said.

We stayed 2 nights in a standard room. The beds were very comfortable with nice pillows and a heavy duvet....perfect for the cold winters in Leavenworth. I typically get up at 5am, regardless of when I fall asleep. With the combination of bedding, I slept past 9:00!

The breakfast buffet was adequate. There was a dozen choices each morning. It was hot and good. The line gets LONG as the morning progresses, so I recommend getting to breakfast a little early. The restaurant would be great for families that need an easy place to get something to eat, but with all the great dining options in town...that is where we spent most of our time (South (Mexican) is amazing).

Overall, Icicle is a great choice for your Leavenworth visit. They have a lot of activities, a decent restaurant and comfortable beds.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Spanaway, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“New Years 2011”
4 of 5 stars Reviewed 7 January 2012 via mobile
1
person found this review helpful

Stayed in a two bedroom Aspen Suite Condo. Party of 6 ranging in age 17 - 53. Room was nice, modern decor and clean. Hotel staff helpful and pleasant. Free continental breakfast was excellent. We will return. Nicer than the Quality Inn, where we normally stay, but more expensive to

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Roy, Washington
1 review
1 helpful vote 1 helpful vote
“Christmas at the Icicle Inn”
5 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

I wanted a nice Christmas experience in Levenworth for my family. There were seven in our party that included me, my wife, our three teenage boys, and my wife's parents. Everybody at the Inn was so nice and at every turn did everything they could to make our stay the best in town. The rooms were very clean and the beds were comfy. The entire staff could not have been more friendly. Even the maid service personnel were nice and they all work so hard. The breakfast in the restaurant was also very nice. We stayed three nights at the Inn and could not have picked a better place. Santa was in the lobby with his elf and we got pictures in front of their tree. And the Christmas supper, Wow! Fabulous. It was a banquet style feast that couldn't be beat. Everything was great and the wait staff stayed busy making sure the guests had everything they needed for a very nice meal.

We also enjoyed the game center. Since it was Christmas and snowey outside we couldn't putt-putt, but that was fine.

We are planning on going back there for Christmas again next year.

Room Tip: I would recommend the 200 level rooms. Those are lobby level and closer to the restaurant.
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN PLUS Icicle Inn

  • Best Western Icicle Hotel
  • Best Western Leavenworth
  • Leavenworth Best Western
Address: 505 Highway 2, Leavenworth, WA 98826
Price range (per night):* INR8,738 - 12,490

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