In October 2006, my fiance and I got engaged and began planning our wedding. We found a lovely location out in Freeland and then began reserving rooms for guests. The Harbour Inn's website made it seem like a lovely and convenient location for guests. I immediately reserved a number of rooms.

Throughout the months leading up to our special and amazing day we had to be in contact with The Harbour Inn multiple times in order to straighten out mistakes. Rooms that had specifically been requested to be put on reserve were given away to others outside of our party, and guests who called looking for rooms under my name were told there were no rooms available.

On July 19, a guest called asking for a room, and after going through the entire list of reserved rooms, she was told there was nothing available under my name any longer.

On my wedding day, I was told I would have to pay for a room that I had reserved that no one had called to occupy.

When I tried to resolve this issue with the manager, she informed me that poor quality service and confusion were just part of the business. As I was asking for the owners' names, she informed me that I could only deal with her, and she proceeded to hang up on me.

The website indicates that this location is a wonderful place. It could certainly be a wonderful inn if it were managed properly and if customer service and satisfaction were first priority.

We visited the properties website and reviewed tripadvisor prior to booking a room for 4 days at this motel. The hotel was close to a ranch we enrolled our grand daughter at for a 5 day horse camp. We also volunteer at the ranch and we had been looking for a convenient place to stay we we visited.
The website makes the statement "comforts of a B & B-conveniece of a motel". After visiting the motel I am confused as to the statement. The only thing that would come close to making the claim of the "comfort of a B & B" would be the fact that they have a continental breakfast in the lobby (except during the Fall, Winter, and Spring.) weekends ohly. Since we stayed Monday through Friday we did not have access to any breakfasts.
Since many motels offer continental breakfasts I cannot see any reason to advertise this motel with any amenities of a B & B.
The room was clean but the tables, clothing drawers and counter tops were well worn. One day I placed the "Do not Disturb sign on the door while I took a shower. I turned it around when I left at 9:50 a.m. When we arrived back that evening the room had not been cleaned. The desk indicated that was because I placed the placard on the door. When I explained that I had put up the "room service" side when a left they did apologize and brought up some towels. The staff was very friendly but things like replacing the soap chip in the tub daily did not seem to be a priority. No problem I can use the same soap again but most motels give you a new one.
My overall review is that this hotel needs a referbishing and definitely should not identify themselves as having comforts of a B & B

My daughter and I stayed in a large room with two king beds. We only needed to stay one night however the room was equiped for a longer stay with a kitchenette and plenty of room. Very clean and quiet. We were visitng friends on the island. The location was ideal for us. Adequate breakfast with fresh fruit, cereal, toast, juice and coffee served in the office. Friendly and helpful staff. Good value. Nothing real fancy. Would galdly stay again and I highly recommend it all.

Stayed at the Harbour Inn for one night during Langley's Mystery Weekend the last weekend in February. I originally had reservations at a B&B in Coupeville, which was about 30 miles from where we were mainly going to be, so booked this room at the last minute which was only four miles away. At first, I booked their "budget queen" off of the website, but then called to see if there were hairdryers in those rooms. When I was told there were not, the clerk (who is actually the owner - very small motel - 20 rooms) sold me on a larger queen room that did have a hairdryer, microwave, fridge, etc., and was only $9 more. The rooms are huge! A queen bed, plus a queen sleeper-sofa, small table and chairs, dressing area, two sinks, would be great for families. I actually checked out the other "budget queen" room, and think I would have liked that room better. Smaller, cozy, nicely decorated, more like a B&B room. I could bring my own hairdryer! Free breakfast in the morning consisted of bagels, toast, scones, cereal, coffee, and juice. All in all, a great hotel for the price, just not much character - be sure to also check out the Chinese restaurant in town (Freeland)- fabulous atmosphere and great food!