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Harbour Inn – reviews, photos

1606 Main Street, PO Box 1350, Freeland, Whidbey Island, WA 98249
Hotel amenities
Harbour Inn
Ranked #1 of 1 hotels in Freeland
3.5 of 5 stars 17 Reviews
9 August 2011 -
A K
12 June 2011 -
goodnabor

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17 reviews from our community

    Trip type
Traveller rating
    2
    6
    4
    3
    2
Date Rating
Vancouver, Canada
1 review
8 helpful votes 8 helpful votes
“HORRIBLE HORRIBLE people”
1 of 5 stars Reviewed 9 August 2011
8
people found this review helpful

We made a rervation for one night for a wedding. Found out the night before our the wedding that there was a mix-up on the date and we now had no place to stay. When called given no sympathy whatsoever, not offered any solutions/help and told "how is this my problem ?" On top of that, the bride left a gift for our room which was, in effect, stolen by the staff. Another wedding guest stayed there and asked for our gift. She was told "we threw it out, they aren't staying here". It shouldn't matter how busy a place is, how many calls they get, CUSTOMER SERVICE is the name of the game and this place just doesn't get it. Safe bet there will be no recomendation to stay here from us or anyone at the wedding who all know about it now. Shame.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask A K about Harbour Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HarbourInnMotel, Owner at Harbour Inn, responded to this review
10 August 2011
The Harbour Inn has a 2-night minimum-stay policy during the busy summer months. We made an exception for this customer and accepted their reservation for just one night. Unfortunately, the customer's husband made the reservation online for the wrong date (a Friday instead of Saturday.) They were sent e-mail confirmation detailing dates and rate, nonetheless, by the time they learned of the error, we were totally booked and could not accomodate them. Because we are the only motel on the south end of Whidbey Island -- the next closest motel is 17 miles up island -- we had nowhere to send them. This angered the customer to the point where she verbally abused our manager and threatened to rescind the credit card payment for the night they no-showed. At that point, their was nothing more we could do to help resolve this unfortunate situation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Olympia, WA
1 review
4 helpful votes 4 helpful votes
“Disappointed.”
2 of 5 stars Reviewed 12 June 2011
4
people found this review helpful

We were there for two nights and did not receive room service because we let a friend couple use our room to freshen up between working to prepare for a wedding and going to it. They did't even shower, just changed clothes. The real problem was that they were so snotty about it. Wouldn't stay there again if it was the last motel on WI. Customer service is definitely lacking at this place. Letting a friend use one's room to freshen up and receiving the reaction we did was totally unexpected.

  • Stayed June 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Good, clean hotel.”
4 of 5 stars Reviewed 31 May 2010
2
people found this review helpful

This place is not fancy, but we were surprised by how clean and spacious our room was. Parking and breakfast were free, and the area was very quiet and safe. The beds were very comfortable. There is nothing luxurious about the place, but it's as good as any well-run Comfort Inn or Sleep Inn. A good option for those who aren't seeking the cozy, B &B feel.

  • Stayed May 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask desertpalm about Harbour Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very good value”
5 of 5 stars Reviewed 28 December 2009
2
people found this review helpful

The room was extremely clean (no disgusting carpet with creepy things in the corners, suspicious looking blankets, or a nasty shower curtains). Everything was very, very clean and smelled nice. The room was suprisingly large as well (we stayed in room 215). The bed was firm and very comfortable. For the value, I don't have any complaints and would stay there again without hesitation. If you are not expecting the Ritz then you should be very happy with the accomodations.

  • Stayed December 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jmm6014 about Harbour Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good for a night stay”
4 of 5 stars Reviewed 8 June 2009
3
people found this review helpful

We stayed here last weekend. The rooms are big, with a microwave and Fridge. The furnishing is basic, but comfy. if you are going to be in the room just for the night, it is a great option, being one of the cheapest in the area. Breakfast is nothing special, cereal and bagels and toast.It is right across the road from a grocery store and a pharmacy so there are options to get some ready to eat food and heat it in the room, instead of eating out, if you are on a tight budget. The management gave us a 10% discount on the rates since we asked what was their best price for the rooms.

However, if you are interested in visiting deception pass and nearby areas, I would recommend living in Coupeville, which is 30 miles closer than Freeland and has rooms available for around $75. You can also skip the ferry and drive right across from the highway, great option if you are in seattle.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Harbour Inn

  • Harbour Hotel Freeland
Address: 1606 Main Street, PO Box 1350, Freeland, Whidbey Island, WA 98249
Price range (per night):* INR3,865 - 6,217

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