We needed a last minute hotel after staying at the stellar Courtyard in downtown Tacoma. The woman at the desk was extremely friendly but that's where the good news ends. We paid $99 night for what should be a $39 a night room. The carpet was filthy, the beds are mushy and the air conditioner was loud. This is a little surprising given the area where the hotel is located. There certainly must be better properties in the area. Keep searching.

We (2 adults, 2 children) spent 2 nights here.

Room was clean, in decent repair, but we found the beds really firm...hard would probably be a better description.

Housekeeping was knocking on the door shortly after 8:00 AM, HOURS before checkout. We didn't have the "DO NOT DISTURB" sign out...didn't think it necessary that early in the morning.

Our first night didn't go well, as it sounded like a herd of buffalo were having an all-night dance on the floor above. Apparently they only stayed the one night, as no problems with noise the second night.

Both mornings we found the breakfast area trashed and that most of the food had run out. To her credit, the -ONE- lady that they had taking care of the area was working her fanny off, but preparing/stocking food, making coffee, filling drink dispensers, and trying to clean tables was a bit much for one person.

You could smell the indoor swimming pool when you first walked in the motel entrance. The pool area appeared to have been half-heartedly cleaned...dirt/debris in corners, etc. We swam in the slightly cloudy pool against my better judgement, and had the red stinging eyes to show for it. (A properly maintained pool will have no odor or a slight "Chlorox" odor...the "swimming pool" smell is actually due to a LACK of maintenance). The posted rules were not enforced.

I used the courtesy computers in the lobby once, out of the several times that I wished to. The other times I tried the machines either couldn't get a connection to the internet (twice) or were in use by kids playing combat games on the internet (several times spread across both days).

The neighborhood provides an interesting assortment of vacant buildings, and gang graffiti...need I say more?

The staff and new owner at this hotel were great! The new owner had just arrived the day before we did. He was very interested in guests opinions and working on learning the business. The hotel was clean inside and out. The first room we were in had a very noisy fan and we were moved immediately without any questions. Next room was clean and comfortable. Any information or directions that we needed were always provided with a smile and hints for ease of local travel. Continental breakfast was standard fair. We'd gladly recommend this hotel!

This is a very clean hotel, front desk was friendly great at giving me directions. I did have to cut my stay short because I didn't reserve the room ahead and they had conflicting events but it wasn't a problem as I needed to work further south anyway. I will stay there again. Room had mini kitchen and again it was clean. They accepted my pet with reasonable deposit.