Manager was a absolute monster and a hotel a nightmare. This was supposed to be a pet friendly hotel and we have stayed in hundreds and Never a problem. Neighbors were being very noisy and rowdy so our dogs barked . We stepped out for dinner and when we got back our key was decoded from our door by the manager. Manager had intruded in our room while we were away to try and forcefully remove our pets, and he called the Dog pound to try and take them while we were gone. Luckily, we came back before this besieging happened. The Manager was extremely nasty and said we couldn't stay through the night and he forced us to collect our belongings while he forcefully kept the door pried open with his forearm and foot .During this event while my wife was changed her cloths in the bathroom to leave, he refused to let us close the door for privacy. We left at night and police were called. Police were VERY unhappy with the manager and said he was Lucky our pets were not working dogs or he would have a federal suit against him. Beware!! This Low class manager hates pets and people and it will be obvious if you choose to stay here and are unfortunate to encounter him, and your pet may not be there when you return! Manager tried to charge us for the night on our card, which our credit card company took off. NOT Pet or People friendly here!!!

In the past we have had good luck with Quality Inns but this one was not up to standard. When we checked in we had difficulty breathing because smoking was allowed right outside the doors and the doors/windows were wide open. The second floor is an open balcony to the lobby so that smoke smell drifted up to our hallway and into our room. Our room had hard beds, lumpy pillows and mold in the bathroom. The good points were that the lounge chairs by the pool were padded and comfortable and the breakfast was ok, not great but ok. The front desk staff was very nice as well.

We needed a last minute hotel after staying at the stellar Courtyard in downtown Tacoma. The woman at the desk was extremely friendly but that's where the good news ends. We paid $99 night for what should be a $39 a night room. The carpet was filthy, the beds are mushy and the air conditioner was loud. This is a little surprising given the area where the hotel is located. There certainly must be better properties in the area. Keep searching.

We (2 adults, 2 children) spent 2 nights here.

Room was clean, in decent repair, but we found the beds really firm...hard would probably be a better description.

Housekeeping was knocking on the door shortly after 8:00 AM, HOURS before checkout. We didn't have the "DO NOT DISTURB" sign out...didn't think it necessary that early in the morning.

Our first night didn't go well, as it sounded like a herd of buffalo were having an all-night dance on the floor above. Apparently they only stayed the one night, as no problems with noise the second night.

Both mornings we found the breakfast area trashed and that most of the food had run out. To her credit, the -ONE- lady that they had taking care of the area was working her fanny off, but preparing/stocking food, making coffee, filling drink dispensers, and trying to clean tables was a bit much for one person.

You could smell the indoor swimming pool when you first walked in the motel entrance. The pool area appeared to have been half-heartedly cleaned...dirt/debris in corners, etc. We swam in the slightly cloudy pool against my better judgement, and had the red stinging eyes to show for it. (A properly maintained pool will have no odor or a slight "Chlorox" odor...the "swimming pool" smell is actually due to a LACK of maintenance). The posted rules were not enforced.

I used the courtesy computers in the lobby once, out of the several times that I wished to. The other times I tried the machines either couldn't get a connection to the internet (twice) or were in use by kids playing combat games on the internet (several times spread across both days).

The neighborhood provides an interesting assortment of vacant buildings, and gang graffiti...need I say more?