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BEST WESTERN Plus Evergreen Inn & Suites – reviews, photos

3.0 of 5
32124 25th Avenue S, Federal Way, WA 98003-6014
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BEST WESTERN Plus Evergreen Inn & Suites
Ranked #5 of 12 hotels in Federal Way
3.5 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    18
    27
    11
    7
    6
Date Rating
Fife, Washington
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Annual Family New Years Stay”
3 of 5 stars Reviewed 31 December 2011
2
people found this review helpful

Our family of 4 has stayed at a hotel very close to this one for the last 3 years. We have always had an Excellent experience with the Pool AND Hot tub as well as the service. This year we were going to make a change. 1/2 way into our stay I am regretting the decision.

Hot tub is out of order. Routine maintenance (what does that mean) on New Years. Last year the pool was closed. Nothing on the website of hot tub closure. So far not very happy as this is the main reason for selecting the hotel. I am hopeful the breakfast is as good as the other reviews indicate. Will report back.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Kevin T about BEST WESTERN Plus Evergreen Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWBW, General Manager at BEST WESTERN Plus Evergreen Inn & Suites, responded to this review
2 February 2012
Thank you so much for staying with us. We take pride in our property and strive to improve from the feedback we get from guests. Next time please call the hotel to get the best rate and room cchoice.

Thank you
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East Wenatchee, Washington
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Great Front Desk Staff”
5 of 5 stars Reviewed 20 December 2011
2
people found this review helpful

We have stayed at this hotel several times in the last six months. I own several hotels. The front desk staff at the Evergreen Inn & Suites, specifically Ashley and Nicole, are absolutely fantastic. VERY personable and professional. Breakfast is great, and rooms are clean and comfortable. All in all a VERY good option as a place to stay in Federal Way.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hotellover88 about BEST WESTERN Plus Evergreen Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWBW, General Manager at BEST WESTERN Plus Evergreen Inn & Suites, responded to this review
2 February 2012
Thank you very much for your kind feedback. Please call next time to get the best rate and choice of rooms.
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Los Angeles, CA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“More than a solid hotel-you must take advantage of the breakfast!”
4 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

This hotel was very clean, had a very good business center and offers free shuttle service to locations within a 5 mile radius. Plus, the breakfast is great. Absolutely will stay here again for business in Federal Way.

I stayed in a regular room-queen bed.

The hotel room was very clean, the heater took a little bit more time than I like to warm up the room but that was my only complaint. The bathroom was nice, plain but offered a blow dryer, shampoo, soap and a shower cap.

Free wifi in the room and I really like the little desk/work area.

The breakfast is self serve but it is a full breakfast. You can even make your own waffles! Had I known this I would have woken up an hour earlier to take full advantage. And the breakfast room has a TV, it was tuned to CNN which is kind of nice.

I was very happy about the shuttle service being offered. Saved my company the expense of a cab.

I thought this hotel was great. Nothing fancy but it had absolutely everything a business traveler needs.

Room Tip: closer to ground floor as elevators are slow.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Rkdahl about BEST WESTERN Plus Evergreen Inn & Suites
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BWFWManager, Front Office Manager at BEST WESTERN Plus Evergreen Inn & Suites, responded to this review
6 December 2011
I'm really glad to hear all the nice things you have to say about our hotel. I'm especially happy to hear that the room and hotel are so wonderfully clean. Our housekeeping staff puts a lot of hard work into constantly maintaining a high level of cleanliness for our guests. Sorry it took a while for the room to heat up! Next time let us know you're on your way and we'd be happy to set it running to have it warm when you get there. We look forward to seeing you again. Try one of our inexpensive upgrades next time, from that queen into one of our suites. We'd love the chance to wow you with one!
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Washington
Top Contributor
58 reviews 58 reviews
Reviews in 37 cities Reviews in 37 cities
13 helpful votes 13 helpful votes
“Pleasant stay”
4 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

This hotel is very conveniently located along I-5, with a Trader Joe's a Costco, and a Safeway nearby. Parking was easy. The desk staff were wonderfully helpful. The sleeping room was delightful, with fresh air available by opening a window - I greatly appreciate that feature. Breakfast was busy, and the buffet continually refreshed. The sausages were tasty and not too spicy. A variety of fruit was available. The eggs were scrambled, and one suggestion would be to have hard-boiled eggs available too.
There was a small conference there that I attended. The Adams room was large with windows with a distant view, ventilation sufficient to clean the air for the people and comfortable seating. The catered meals were flavorful, though the choices unusual for appealing to the many people in the crowd, though that was probably the organizers decision.

Room Tip: A room on the south side should be quietest. Mine on the west was okay, because the street is not bu...
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask orcasgal about BEST WESTERN Plus Evergreen Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWFWManager, Front Office Manager at BEST WESTERN Plus Evergreen Inn & Suites, responded to this review
17 November 2011
Glad to hear your stay was so great! This is an experience we desire to bring to all of our guests, I'm sincerely glad that you enjoyed your time with us. Our catering staff works hard on our breakfast and on our meetings and banquets. I'm glad to hear you had a smooth and enjoyable time in both your meeting and breakfast. You are indeed correct that what is served is the choice of the organizer. That being said, if you are looking for an item to order, we offer lunch boxes to go from our restaurant, that have a variety of choices to fit each taste. These are also available for small functions. So, please, give us a call the next time you are looking to host a conference, our sales staff will be happy to hear from you and help in any way they can.
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Pacific Northwest
Top Contributor
61 reviews 61 reviews
Reviews in 36 cities Reviews in 36 cities
38 helpful votes 38 helpful votes
“Overall nice place; not sure I'd stay again.”
4 of 5 stars Reviewed 22 October 2011
1
person found this review helpful

Nice property right off I-5 between Seattle and Tacoma; restaurant onsite (didn't try it but did try continental breakfast in morning- variety was great, quality fair.) Well furnished and clean room. Bonus points for well lit bathroom and windows opening for fresh air. Very nice variety of amenities both on the property and in-room. I ended up with a nice suite (I'd reserved a regular room and they did not have me set for the room location I requested, (and I'm a Reward member) so they told me they'd charge me higher to move me as that's what they had left if I wanted location so I agreed; then had me initial the room rate I had reserved, then changed it when I got the bill in the morning to the higher charge. Hmmm.) Wake up call was 8 minutes late and no fan for white noise to drown out sirens outside and doors shutting in the hall. I prefer to sleep at a cooler temperature and only having 2 sheets and a blanket left me cold and the 3 pillows (King bed) were on the lumpy side. Nice bed and fluffy towels. Express checkout and friendly staff.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Traveldanse about BEST WESTERN Plus Evergreen Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWFWManager, Front Office Manager at BEST WESTERN Plus Evergreen Inn & Suites, responded to this review
17 November 2011
Thank you for your kind comments about our rooms and amenities. We strive to bring a high level of quality to our guests in every aspect, and I'm glad that our rooms stuck out to you. I apologize for any confusion about the rate, as well as the issues with the bedding. Please, give our front desk a call whenever you stay with us and you have an issue of comfort, we'll be more than happy to make sure that someone is sent to your room with a solution for your problem. Once again, thank you for the comments on our hotel, and it's my hope that you'll stay with us again in the future.
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Additional Information about BEST WESTERN Plus Evergreen Inn & Suites

  • Best Western Federal Way
  • La Quinta Federal Way
  • Best Western Evergreen Hotel
  • Federal Way La Quinta
Address: 32124 25th Avenue S, Federal Way, WA 98003-6014
Price range (per night):* INR5,153 - 6,945

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