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Courtyard by Marriott Seattle Federal Way – reviews, photos

3.0 of 5
31910 Gateway Center Blvd. South, Federal Way, WA 98003
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Courtyard by Marriott Seattle Federal Way
Courtyard by Marriott Seattle Federal Way
Courtyard by Marriott Seattle Federal Way
Courtyard by Marriott Seattle Federal Way
Courtyard by Marriott Seattle Federal Way
Courtyard by Marriott Seattle Federal Way
Ranked #3 of 12 hotels in Federal Way
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    16
    18
    7
    1
    2
Date Rating
Dallas, Texas
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Modern Feel and Enjoyed the Bistro”
5 of 5 stars Reviewed 1 December 2010

You can tell the whole lobby, great room, front desk, bistro cafe on main floor has recently been renovated. The complimentary internet is wonderful. The bistro is a great eatery for your breakfast and you absolutely have to taste their cranberry cobbler oatmeal. It is amazing. It inspired me to find a recipe for something similar. The rooms are plenty spacious and fairly comfortable. I always prefer the Marriott beds at Marriott Hotels and Resorts, but for a Courtyard these were fine.

  • Stayed November 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joynceddy about Courtyard by Marriott Seattle Federal Way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“Basic hotel, far from airport”
3 of 5 stars Reviewed 10 October 2010

I selected this hotel to use as an airport hotel-- one to arrive late and leave early.

The hotel is a standard Courtyard in many aspects; the internet connection in the room is free; there is 'storefront' where you can purchase overpriced items to eat or use. This particular hotel boasted a complimentary shuttle to and from the airport, which is why I chose this hotel.

And that's really where the issue is. Although the website lists SEA airport as only 12 miles away, it seems really a lot further. When I arrived at the airport, I called the hotel for the shuttle and was told it would arrive in 20-25 minutes. I waited 40 minutes before the shuttle arrived. The ride back to the hotel was pleasant; nothing unusal or really anything to remark upon.

When I checked in, I asked for a shuttle to bring me back to the airport at 6:00 AM the next morning. Although she was pleasant about it, the desk agent told me there wasn't a shuttle available until 9am the next morning, and that I should get a taxi to take me there. Not having any choice, I had the hotel schedule a cab for the next morning. The desk agent told me there was a deal with the cab company to get to the airport for a flat rate with this company. I was glad to hear this and then realizing that many taxis do not take credit/debit cards, I asked where I could get an ATM/ABM. There was none in the hotel, so I was redirected to a gas station across the street. No real problem there.

The cab the next morning was on time. I rode to the airport and found out the driver did not know anything about the rate at all. When we arrived to the airport, I found that the cab ride had cost more than the room did.
------
I did not use parking or any of the hotel amenities at all, so I really cannot comment on them.

  • Stayed October 2010, travelled solo
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cx20009 about Courtyard by Marriott Seattle Federal Way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Avoid Hotel until Construction is Done”
2 of 5 stars Reviewed 29 July 2010
1
person found this review helpful

The Marriott is normally fine, but I would advise avoiding the hotel until September 2010 when construction is complete. It's one thing to detour into the hotel through the back, but the noise here is obnoxious. I'm wearning earplugs and it is still irritating.

Stayed July 2010, travelled on business
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Ask BusinessTraveler052 about Courtyard by Marriott Seattle Federal Way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed 28 May 2010

Staff was friendly. Our rate was to include breakfast and when I confirmed with the front desk they said they didn't have it in the system. I showed them my confirmation and the manager came out and quickly apologized and said she would take care of it. The next morning the breakfast was really worth it, full hot buffet. Our server was really friendly and very nice. Beds were very comfortable. Stayed in a 1 bedroom suite, roomy and comfortable. Would stay here again.

  • Stayed May 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Zed26 about Courtyard by Marriott Seattle Federal Way
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yakima
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“DO NOT HOLD A MEETING HERE!”
1 of 5 stars Reviewed 21 April 2010

We scheduled a meeting and then canceled to hold it at another location. I thought it strange that the entire booking process was done out of San Francisco? Anyway they charged us a $500 cancellation fee, which was a first for us, we do over 400 meeting a year but that was fine. I got a call from one of our agent that the $500 was applied to there credit card?!!!!!!!!!!! We did a joint meeting there a year ago and they had used the card. But I had given them our corporate card (they verified that they had the correct number, and I have the contract to prove it). They did not seem at all concerned about how bad this looked for our company and this mixup! They said they would simply refund the one card and put it on the correct one. I would expect a little more done then that for the wrong credit card they applied to... A free night stay or a free meeting room or something for them. I will never use this place again and neither should you!!!

Stayed April 2010, travelled on business
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Additional Information about Courtyard by Marriott Seattle Federal Way

  • Courtyard Federal Way
  • Federal Way Marriott
  • Federal Way Courtyard
  • Courtyard Seattle Federal Way
Address: 31910 Gateway Center Blvd. South, Federal Way, WA 98003
Price range (per night):* INR6,889 - 10,362

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