First time staying hear and I do a lot of business in the Seattle/Olympia area. The Marriott Courtyard is a very good one by Courtyard standards. Good location to dinning, business and shopping. What puts this Marriott Courtyard over the top of the list is the staff. I visited during the massive storm and got stuck as flights were canceled. The staff handled the storm, power outage, local people getting stuck and staying at the hotel with GREAT customer service. They gave us extra blankets, flashlights, fresh cookies, food/drinks with the little power (small backup generator) that they had all with a big smile. And that was not an easy task for them with some guests just being rude, selfish and downright not very nice. For the most part guest were very good but the ones that weren't REALLY stood out and the staff handled them with professionalism and grace. I normaly stay in either Seattle or Olympia but this Marriott with it's staff earned by business going forward. Nice work!!
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