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ExtendedStay America Federal Way/Seattle – reviews, photos

2.0 of 5
1400 S. 320th Street, Federal Way, WA 98003
Hotel amenities
ExtendedStay America Federal Way/Seattle
ExtendedStay America Federal Way/Seattle
ExtendedStay America Federal Way/Seattle
ExtendedStay America Federal Way/Seattle
ExtendedStay America Federal Way/Seattle
ExtendedStay America Federal Way/Seattle
Ranked #7 of 12 hotels in Federal Way
3.5 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    2
    4
    1
    2
    3
Date Rating
Bellingham, Washington, USA
1 review
1 helpful vote 1 helpful vote
“Just plain awful”
1 of 5 stars Reviewed 23 July 2010
1
person found this review helpful

This was the worst hotel. You had to pay extra just for room service. When our outlets in the kitchen weren't working they merely threw the problem back and said they would fix it... after we left. There were no clean towels provided for a week of stay, and no free breakfast. The first room we stayed in smelled like corn farts and poo. It wasn't even a smoking room. I would not recommend this hotel to ANYONE.

  • Stayed July 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burke, VA
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Couldn't wait to leave”
2 of 5 stars Reviewed 1 March 2010

We stayed here because it was suggested to us prior to our arrival by friends. We had just completed a cross country move from VA, had a pet, so took their advice. We wish we hadn't.

First, because we have a pet, we were given a smoking room, and despite my wife booking a non-smoking room, the manager wouldn't budge. Second, the only room they had was a room that had a pull-out sofa, and the kids did not sleep well on it (the springs could be felt through the mattress). The room had a kitchen, but was very basic. No free internet or free breakfast (we got spoiled at places along our trip). The location was the best thing about the hotel, but I would have rather stayed in another place than here. We cannot recommend this place to anyone.

  • Stayed February 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Federal Way
1 review
“Very impressed with this specific location for the price I payed”
4 of 5 stars Reviewed 28 December 2009

Attended a conference. From the time I walked in I had nothing but courtesy and the front desk clerk found my reservation, gave me the room I requested, and was very courteous. I had no problems at all. I was very impressed with my room. I have stayed in many 5 star hotels and pay alot more for a room with a refrigerator, stove in a suite. For the price I payed, it was just as good as staying in a 5 star hotel. My room was clean. I requested extra towels and received them right when I asked for them. I had a wonderful experience with this hotel and specifically this one. I have seen others and they are not as nice as this one. This one is great and also located in a good spot by the mall and shopping centers. The security was also good. You have to have your key card to get in at night. The clerk was there until they closed the lobby which was good hours also. I felt safe. I would definitely recommend this hotel and would definitely come back. It was great.

  • Stayed November 2009, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dallas, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“MOST DISGUSTING MOTEL I HAVE EVER STAYED IN”
1 of 5 stars Reviewed 12 September 2009
1
person found this review helpful

I am a frequent user of priceline and have never been disappointed in the past - until now. When I made my request via priceline, I indicated 3 people - 2 adults 1 child. When I called the hotel to make sure we had 2 beds, I was told only smoking rooms were available, but we could switch the next morning to a non-smoking. We arrived about 0100 in the morning, and the room was absolutely disgusting. There were marks on the walls, cobwebs in the corner above the fridge, the fridge was dirty on top. The floor felt sticky - I kept my sandals on. The bathroom was dirty around the floor - baseboard - holes in walls - sort of patched up. The beds were lumpy / hard - when I pulled back the covers, it looked like sand.. We were so tired, and I had to get up early, so we did not do anything other than hope that the next morning our room would be much better. Well, this morning, there were no non-smoking rooms available, and were told we would have to stay in that room. We decided that we would cut our time short, even though the room was paid for. I WOULD NEVER EVER EVER go to an extended stay America if this is any indication of what the place is like. I got this on a bid, so did not know what I was making my bid on ---- but if I sever see ESA as an option, I will run the other way. It looks nice from the outside, but scary FILTHY inside.

  • Stayed September 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Portland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“I've stayed at better Motel 6's”
1 of 5 stars Reviewed 4 August 2008

I booked my hotel through Priceline since the motel is an exit away from Wild Waves. Immediately upon check in there were problems. I called ahead and they stated on the phone there would be 2 non smoking rooms. Not only was one of the rooms clearly a smoking room but the other room had the sheets and blankets on the GROUND when we walked in. I informed the front desk staff who said we would have to wait for another room. Mind you they said the room had been cleaned that morning. Clearly not since this was at 11PM. Overall there are absolutely no amenities and I would recommend staying at the nearby Comfort Inn where my friends stayed. Much nicer, free continental breakfast and NOT worth the $65 per night I paid here. You can get the Hyatt in Bellevue which is a 4 star Zagat rated hotel for $75!!

  • Liked — Location
  • Disliked — Front desk staff, cleanliness of rooms, orderliness
  • Stayed August 2008, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Additional Information about ExtendedStay America Federal Way/Seattle

  • Extendedstay America Federal Way
Address: 1400 S. 320th Street, Federal Way, WA 98003
Price range (per night):* INR4,369 - 4,705

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