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Quality Inn & Suites – reviews, photos

2.5 of 5
101 128th St. SE, Everett, WA 98208
Hotel amenities
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
Ranked #4 of 17 hotels in Everett
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    8
    17
    2
    1
    2
Date Rating
Mill Creek, Washington
1 review
“Great Value, Great Stay”
5 of 5 stars Reviewed 22 January 2012

My boyfriend and I stayed here for five days in January. I was having surgery and wanted a place where I could relax and recuperate. The location of this hotel is excellent - conveniently placed next to I-5, restaurants and shopping. It was a little bit tricky trying to go East out of the parking lot, because there was nowhere to turn left, but it wasn't a big deal.

We had gotten the King Suite for a reasonable price and found that it was very clean, spacious and welcoming. The thermostat/fan was easy to operate, there was a mini fridge and microwave, and two TVs with adequate cable/channels.

The hotel itself was very clean and the receptionists/staff were genuinely friendly. The wifi wasn't working on our third day so we called to report it. They told us it wasn't working at all - but then when they got it working a few hours later, they called to let us know. Very thoughtful.

The only thing I would have changed is if they could have plowed the parking lot when it snowed. It was pretty messy getting in/out - but then again, it doesn't snow much in Everett.

Overall, it was a great value for what we got. We will definitely stay here again!

Room Tip: We stayed on the third floor across from the ice machine. Though we heard the machine sometimes, the...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mission, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
“Good value and helpful staff.”
4 of 5 stars Reviewed 5 January 2012

For our two night stay, we had a spacious and clean king suite that was fairly up to date. The bed was comfortable and room temperature easily controlled, so we had a good sleep. We did wake earlier than planned one morning when a dog in the adjacent room started whining/barking during the time it's owner went to breakfast. We looked at this as a random chance event that was not the hotel's fault other than that they have a pet policy that allows for small animals to be allowed. However, the staff was very courteous and helpful when we talked to them about this and other times we were at the front counter. The breakfast was quite decent and included hot scrambled eggs, sausages and waffles the two days we were there along with cereal, pastries, coffee, juice etc. (breakfast up to 9:30 am on weekends and 9:00 weekdays). The location was good for us as we wanted to shop at Alderwood Mall (a few minutes to the south) and the Seattle Premium Outlet mall (about 15-20 minutes to the north). The overall property was in reasonably good shape and we thought the value was overall quite good for what we paid compared to other hotels in the area. Overall a good value, convenient location with a good sleep although not designed with 'luxury' facilities to keep you there during the daytime. We would certainly stay there again.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellingham, Washington
1 review
1 helpful vote 1 helpful vote
“Could not even check in”
1 of 5 stars Reviewed 24 October 2011
1
person found this review helpful

We returned from a trip in Europe, came from the airport, 12 midnight. We were too exausted to drive on.
I asked for a room, just as I was start talking to the receptionist a phone call came in and the receptionist gave away the last room. I tried to tell her that I was in line to get the room. She scolded me that it had been rude to interrupt while she was on the telephone. Then she told that this was a repeat customer.
I called the manger the next week, never heard back despite my request. No apology.
Stay away, they might insult you! No curtesy! Bad management.

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Service
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Ask Chris R about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tobystravel, Manager at Quality Inn & Suites, responded to this review
1 November 2011
Thank you for taking the time to post a comment regarding your experience with our hotel. We apologize that one our staff gave you an inappropriate action. We understand that a guest who is in the property has the priority over a guest on the phone and I send you my sincere apology. I will talk to my staffs about it and I am hoping we could be big help for you in the future.
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Iowa
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“Large, quiet room”
4 of 5 stars Reviewed 21 August 2011

We stayed here for one night as we passed through the Seattle area. We had asked for a quiet location away from the elevator, but was given a room across from the elevators on the second floor. At first I was not pleased, but the room, with 1 queen bed, was much larger than any other motel room we stayed in on our trip AND it was quiet, in spite of the proximity to the elevator. The bed was very comfortable and we got a good night's sleep. The hotel was well-kept, the room and public areas clean, and the front desk people pleasant. The hotel is about 10 minutes from the Boeing plant tour so is convenient for that. We would stay here again.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravelinTays about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tobystravel, Manager at Quality Inn & Suites, responded to this review
1 November 2011
Thank you so much for taking the time to fill out the survey
regarding your stay at our hotel. We really appreciate that you
consider us for your hotel lodging.

It was our pleasure to serve you and your family at our hotel. I have
a feeling that we will definitely see you back with us in the near future for
your hotel accommodations..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington State
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very Clean, comfortable & Outstanding Staff"”
5 of 5 stars Reviewed 5 August 2011

My daughter, granddaughter & I stayed overnite July 8th for an out-of-town wedding. The staff is amazingly courteous, helpful & honest.
My daughter left her bridesmaid dress in the hotel when we left. We didn't realize it for a few days.
I called the hotel, fully expecting it to be gone. However, Marianna had the dress in the office!!!! Talk about upstanding staff.
Trust is so hard to give these days. We are choice members & we are definitely going to remain loyal.
As we get near retirement, I have alot of hotels to stay in on our adventures.!!!

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask whatgoeswrongwill about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tobystravel, Manager at Quality Inn & Suites, responded to this review
1 November 2011
Thank you so much for taking the time to write us about your
stay at our hotel. We appreciate all of your honest feedback.
We have a wonderful staff that we can count on every day to
guarantee comfortable and feel right at home experience.
It was our pleasure to serve you and your family at our hotel. I have
a feeling that we will definitely see you back with us in the near future for
your hotel accommodations..
Again, thanks for your kind words and we will see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Quality Inn & Suites

  • Quality Inn Everett
  • Everett Quality Inn
Address: 101 128th St. SE, Everett, WA 98208
Price range (per night):* INR4,873 - 10,642

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