We originally had our reservations at the Silver Lake location. One day before our scheduled departure, we received a call that the other guests (large group) had extended their stay and they hoped that we would agree to moving to this location. They offered to pay for one room for our troubles. We agreed and upon arriving at the Broadway location, the front staff had and remembered our situation. But because they had no pull out bed in a room we had to get another room (three total instead of two). They were very accommodating, pleasant, professional and helpful. They did pay for one room as agreed.
The rooms are quiet, good size, kitchen has stove, full-size refrigerator, microwave, plates, etc. We had a pet, no problem, all went well. If we needed anything, they were happy to help or get for us.
The only complaint we all had the beds were extremely hard, very difficult to sleep. And our bathroom had hair on the toliet and sink which did not make me happy. If it weren't for the hard beds, I would return. But a good night sleep is worth more to me. If a hard bed doesn't bother you, go for it, this is a great hotel for the price, close to everything, including the freeway.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC