I am a Platinum Elite Rewards Point member and have stayed at Marriott hotels worldwide. I rarely will stay at Marriott Courtyard, due to limitations on my perks. But the Bellevue Courtyard of Marriott has changed that. Although the perks were missing, the professionalism, customer serivce...and just plain 'knowing what your doing' was impressive, but 'over the top', especially during a very difficult time (i.e. Western Washington Snow Storm of January 2012). I checked in late, was still able to get to parking and a room (probably lucked out)...double twin for a family. Downtown Bellevue by 9pm was pretty much closed, but the Downtown Bellevue Courtyard of Marriott was still accomodating. Even with an one hour back-up of restaurant orders, they were still able to help and was able to get our food to us, to our room in less than an hour...with the bartender helping out delivering food to the rooms. Amazing Team at the Bellevue Courtyard of Marriott...! I can only say that Marriott should accomodate the entire hotel and especially the Operations Manager and Front Desk Team for orchestrating such a well managed hotel, especially during a time of strife. This is where is all comes together and you really know what these people can do. I can only imagine what it must be like on a normal day. These people are one of the BEST in the hotel business.
By the way, the hotel's accomodations were very good, too. Comfortable beds (with information to purchase...smart!)...very clean...parking was easy and very accessible (even during a snow storm)...the layout was perfect and easy...the enitre Team was professional and very kind...food tasted GREAT...and just one of the BEST experiences I have had at a hotel stay anywhere.
Thank you Downtown Bellevue Courtyard of Marriott for being you...!!!
- Courtyard Seattle Bellevue Downtown
- Courtyard Bellevue
- Bellevue Marriott
- Bellevue Courtyard
