We have been staying at this Best Western for nine years on our trips to and from Florida. We come back each year because the hotel is so clean, the desk clerks are very helpful in giving directions, the beds are comfortable, and the breakfast is great. Of course, we also shop prices, and Best Western Potomic's prices are comparable or better than other hotels in Woodbridge. We will be staying at the hotel in February of 2012 on our trip down to Florida and then again in March on our way home.

This was a nice motel. We had a very busy day (started at hotel by Baltimore Washington Airport at 5am to go to White House, zoo, Air and Space Museum, full tour of Capitol building, dinner, then walk around the Mall, and memorials there), so by the time we hit the room at 10:30 that night, didn't see much of motel. Did like what did see, though, and slept very well, beds were very comfortable, rooms very clean, easy access off highway, seemed well located to alot of the area. Would look for this motel again if we go back to that part of country. Travel was in June of 2008.

This is my third stay at the Best Western Potomac Mills (I was attending a conference) and once again I had a throughly enjoyable time. I was greeted when I got to my room with a "welcome back" letter from the manager, along with a jar of chocolates which was a really nice touch and made me feel like I was coming home.

The front desk staff were great, especially the two ladies (I'm really sorry I didn't get their names to complement them properly). To me it is the staff that really make or break a stay and being as I am ex hotel staff and am now a travel agent. I'm really picky on customer service as I'm always looking to be able to reccomend a place, and I know what should and shouldn't happen in a hotel.

I had a room on level 8 which is one of their "executive" floors, so also had a fridge and microwave. The bathroom could have done with a tidy up (the shower head was coming away from the wall and the bath had a crack in it so the water leaked, but there were plenty of towels and the water was hot, so who cares). Apart from that and after two days I lost the wifi reception in my room there were no issues at all (the wifi worked as soon as I walked out the room door, just not in the room so it really wasn't a big deal.). A light bulb had gone in one of the lamps when I first arrived, and by the time I got back from dinner it had been replaced. That to me is awesome service.

The hotel itself offers a free breakfast included in the rate which is great, although I did miss the boiled eggs and bananas they used to have. The have also added hot food to the menu with omelets, fried pototos and either bacon or saussages. They also have a coffee machine in the dining area which is accessable all the time, and much nicer than the filter coffee in the rooms :)

The location is great for shopping - The Potomac Mills Outlet Mall is just down the road, and it's easy to get into DC as well using the local bus and metro system (for those that don't have a car).

All in all I loved my stay and hated to leave. Can't wait to go back, and the Best Western will always be my choice when I'm in Woodbridge.

We stayed here last week with a school field trip. The room was clean and the breakfast was great. I would stay here again.