I had booked two rooms for 9 days at the motel. At the time of booking they asked about pets and I told them no pets in the room. I show border collies all over the United States and my dogs stay in their kennel with food, water, & fans. When I checked out they had charged $30.00 per day for my pets. They said their policy was to charge even if the pets stayed in the parking lot. They wouldn't refund my money even though we had taked the manager that night and he said he would take of things on Monday. Now they won't my money. I have stayed at Best Western all year and never had this problem. They had my money and were going to keep it.
- Best Western Winchester
- Winchester Best Western
