Room was clean. Beds/pillows were comfortable. wi-fi ran well. All staff we encountered was very helpful and pleasant with directions/checkin/breakfast. Used the pet-friendly room which was convient to outside entrance off the side with a large walk area behind the facitlity. The breakfast was less than i expected-would like healthier options. Disappointed in powdered eggs (try offfering a few real hard-boiled please) & plain white bagels (a few whole grain would be nice) and the single over-ripe banana. Also, tired of plastic/styrofoam cups, & plastic utensils. Not bad, but will try another hotel next time.

We had a wonderful stay at this hotel. The staff was very courteous & accommodating! The rooms were clean, spacious & quiet. The indoor pool was fairly large & the whirlpool was toasty & relaxing. The buffet breakfast was very nice including eggs, sausage, bacon & sausage gravy. The only negative - refrig in the room was very stinky & had some mold, so we didn't use it. But other than that, it was probably one of the nicest all-around hotels we've ever stayed in. An excellent value for the price! We would recommend this hotel to anyone & would certainly stay there again if needed.

Spent one night here and can't wait to go back. Terri at the front desk is wonderful. The location is great and the surrounding restaurants are great too. We went to our first Alamo Draght House and loved it. Movie theatre where you can order 30 kinds of draft beer and good food, delivered to your seat during the movie!!! WOW.

Pool area is small, breakfast area is small. Food was really good and the staff was excellent. It was nicely decorated for Christmas and felt like we were walking into someone's living room in the front desk area. VERY clean!

Our family visited Winchester and stayed at this hotel from 11/20-11/24/11 to visit Shenandoah University and Winchester. The breakfast each day was really great! They had such a variety of food items--eggs, waffles, cereal, yogurt, bagels, biscuits, fruit, p'nut butter. So often such breakfasts have no protein--only lots of carbs; this was so appreciated to have a balanced meal. Polly was super! She worked so hard to be sure everyone had what they needed in the dining/breakfast room. Coffee available in the lobby anytime. Fresh cookies baked daily & available at fronk desk. Our check-in went smoothly. The exercise room was great to have as well as laundry facilities. The location was convenient. Lots of restaurants nearby. The Apple Blossom Mall was near. Shenandoah University and historic district just a short drive from the hotel. Quiet at night for sleeping. Our room was clean and comfortable. We were upgraded to a family suite which was really nice also. It was great to have a refrigerator and microwave. We would stay here again!