We have stayed in ABVI's before and been pleased with them, but not this time. As several other reviewers have noted, the internet service is sadly in need of an update. We were not able to access the internet at all. The night desk management spoke very broken English, and only responded with "I am not a computer expert". The day management was better, and tried resetting the router, but to no avail.

Other: the rooms smelled musty/dusty, there were cobwebs in the window sill, the A/C was not running when we entered the room and it was pretty hot and damp feeling; this was even though we had a reservation and they were prepared with our keys when we arrived. The bathroom was actually the cleanest part of the room, the floor had new tile and the tub area looked clean.

The breakfast consisted of two kinds of cereal (both sugary), white bread, watery orange juice or fruit punch, a communal jar of jelly, a jug of milk, and a microwave and toaster to prepare it.

internet is nonexistent needs completely updated i shouldn't have to leave my room to go to a wifi spot to use the internet, wireless routers have got to be 10 years old or more, and the tv sucks it would skip every 10 minutes for no reason

Filthy. Fly paper strips hanging from ceilings in three rooms. Dried blood or feces smeared in bathroom, even on shower wall where it could easily have been wiped off. Ugly furnishings and sticky shag carpet. Walls and woodwork covered with grime. Floor behind nightstand (wish we hadn't looked) was an inch thick with crud, cigarette butts and trash. No remote for tv. Curtains falling off hooks. General state of cleanliness is depressing. We were here for one night only on our way home from a vacation up north. We stayed in room 226. We were tired and probably shouldn't have stayed here, but we just needed to sleep. But it wasn't easy to sleep in these surroundings. And now, no kidding, I am itching. I noticed in their directory of properties that this was given a rating of three out of four, "exceeding" standards for their inns. That's about all I need to know about this chain if this dump exceeds their standards. I could go on, but I wanted to get this information out to anyone considering this hotel. Don't do it! I will also be writing to the management of the chain.

Entering the property it is immediately clear that the picture on the web site is VERY outdated. There is no restaurant on the property, and the swimming pool is a joke. A sign is posted that they hold no responsibility for the dangerous chemicals you may come in contact with in the pool. The pool area furniture is filthy, but after you see a room, you realize that cleaning is not a priority here. The office is depressing, covered in signs threatening additional charges for stealing towels, remote, etc. It goes well with the staff; staff member I met was unfriendly and unpleasantly aggressive, and did not care to share his last name. The room I had reserved the previous week for a week's stay would not available until the following day (smoking room, double occupancy). Very strange, as the hotel appears to be mainly empty, and the person taking the reservation had been friendly and seemed competent. A room with 2 beds was offered in the "old" section, with the provision that our things would be moved to a better room by the staff the following day while we were out. YIKES! After a brief tour of the room and a short walk around the premises we went ahead and moved our things that night to a better room-- far away from this hotel.