Nice pool . Great service . Wonderful breakfast. Everything fabolous

Front desk staff were all friendly and helpful, and went above and beyond to make our stay pleasant. The room was squeaky clean and roomy, and we were able to get a roll away bed since there were 5 of us for only 2 double beds. The beds weren't the most comfy, but were more than adequate. The indoor pool was nice and a big hit with the kids. We were in town for baseball tournament, and I was really appreciative that they were willing to give us a later than normal check out time so my son could go back to the room to shower and clean up after his games so that we didn't have to sit in the car with his stink for several hours!

Would definitely stay here again when we go back to visit the outlets....

Family of 4, We stayed here july 18-21-11 very hot week, close to busch gardens,water park all with in 15 min ,nice clean modern room under $300.00 4 nights.

My family of three stayed here for the first time during our trip to Busch Gardens & Water Country USA. I booked this hotel through Hotels.com. The price we booked this room at was fair but the room was not. We arrived on a Wednesday around 1am. I had worked all day and we left for our trip that night after I returned home from work. We drove 4 hours to get there. Once we obtained our room key we entered the room to find a musty dirty room. The air wasn't on, the bed sheets were old and dirty, two of the towels had something on them that weren't stains. We had a room with two full size beds, both matresses were about 10 years old, if not older. Very uncomfortable as well dirty. I went to the front desk and explained that the room was not acceptable. The gentleman at the counter was helpfull. He provided me with keys to another room. I went to the room to find the same conditions without the musty smell. The bed sheets had body hairs embedded in them. I went back to the desk and advise neither room was acceptable. I advised the gentleman I would return the next morning to resolve as I was extremely tired and didn't really want to do anything but sleep. The next morning I went to the front desk and spoke with Mandee, she was aware of the situation but did her best to keep it hush hush. She provided me with keys to another room, I entered the room to find one king size bed which was a newer matress and a much cleaner room. Even though there were 2 adults and 1 child, we dealt with the king size bed and continued our stay. As of right now nothing else was charged for being moved to this room. The service personnel were friendly and this location was easy to find. Easy in and out to Busch Gardens and Water Country USA which were about 3 miles away. There is a WalMart, IHop, Sonic less than 1 mile away. If the hotel was cleaner I would go back. My tips are based on the orginial room which I was provided.