We had a business conference here last weekend. Came in Thursday(place was almost deserted),friendly folks at the front desk. Had King room on 4th floor--hallway reminded me of being on a cruise ship. Refrigerator didn't work,1 chair in room,although a floor lamp and space for a 2nd chair,refrigerator and microwave just sitting on the floor---have never seen that before,even in a low budget motel. Things were clean and the bed was comfortable.Meeting rooms and banquet rooms are HUGE! For our group lunch of about 30 people,while there were several people standing around,only 1 man assigned to hand out the sandwiches we had pre-ordered---very slow service consequently.Breakfast buffet was good with wide variety of choices,although no yogurt,but plenty of fresh fruit,eggs,several meats,rolls,etc. This hotel is on the opposite side of town from the outlets and pottery shopping area(have about 25 minute drive right through town),but very close to the water park and Busch Garden attractions. Used to be a Marriott,and looks to be sliding backwards. If I were paying,I'd choose elsewhere for myself and my wife.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC