The rooms are clean in this hotel & they allow dogs, which is why we stayed there. The hotel is older. The air conditioner (yes, we needed it in January---temp outside was 68) was acting up and sounded like someone pounding on a barrel when it would shut off, which happened throughout the night, so that kept waking us up and we had a lack of sleep, which is a shame because the bed was very comfortable. Went to the hotel restaurant for breakfast the next morning & we were the only ones in there. My sons pancakes were bad (not cooked right, hard on outside, not done on inside) and the rest of the breakfast was ok, but nothing special, would recommend not getting the breakfast package w/your room & eat outside of hotel, there are numerous pancake houses right around this hotel.
They have an indoor & outdoor pool and a hot tub, which was ok, but the hot tub jets would not come on very strong, I think the switch was broke. Pools not that big, but my 2 kids enjoyed them. The game room has older machines and is outdated. The bar has a pool table in it and nice cold beer on draft.
If you're expecting one of the newer Holiday Inns and the new comforts that go along with them, do not stay here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 January 2012
Dear Beachgoer21,
I'm glad we were able to meet your expectations on what seems like most of your stay. I'm sorry you had complications with your heat and a/c unit, as it a combination unit sometimes when going back and forth between the different temperatures it causes some problems. We do have regular maintenance performed to all the units by the manufacturer, so I can assure you the issue has been remedied since your last stay. I'm not sure what the problem was with your breakfast, especially since you were the only people in the dining room, but I will certainly bring this to the attention of the breakfast staff. If you ever return to the area please come see us again, as we would like to provide you with a great "complete" stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC