Went there to stay and see Christmas Town at BG. When we walked through the door we could see a guy sitting in the back room looking on a laptop. When we got to the counter he got up. Did job but not very hospitable. The next morning the advertisement says hot breakfast. At 9:15 my husband saw the breakfast and came to the room to get my self and daughter also friends that were staying in another room. At 9:31 we were there and this same guy was removing all breakfast items, so we asked about it he said over at 9:30. We managed to get a pack of oatmeal a piece and go to the table. Before we could finish he had removed all oatmeal and rest of items! How rude. In today's economy jobs are a gitt, so not that I want this guy to lose his job but he certainly needs a coaching on hospitality. Your housekeeping was great especially one lady that was so interested in our trip. Place was clean and nice. In planning another trip to Williamsburg may consider another place. Don't advertise hot breakfast if it is removed at breakfast time. (at 9;15 eggs andbacon still there) He took them still with food in them. He removed food with couples standing there!
- Quality Inn Kingsmill
- Quality Inn Williamsburg
- Williamsburg Quality Inn
