We (my two adults daughters and myself) stayed for 5 nights at this hotel while visiting Busch Gardens Christmas Town. The location was great . . . close to shopping, restaurants, colonial events and Busch Gardens. In other words it was a short drive anywhere we wanted to go. The king sized bed was very comortable. However, my daughter was most disappointed with the pull-out sofa bed. The mattress was thin and lumpy. She ended up placing several blankets underneath her to compensate. The continental breakfast was nothing special. The first morning (the only time we used this ammenity) the waffle maker was broken and we noted that there was no fresh fruit, yogurt or a variety of breads. Upon getting coffee on another morning I noted that the waffle maker was gone and french toast, eggs and sausages were in its place. Maybe they got complaints?? The staff were friendly. The pool looked inviting although we did not use it. We were really looking for a little bit more from this hotel.

The service was excellent, efficient and friendly. We enjoyed the amenities like the indoor heated pool and spa pool. The location was excellent for our needs-- we were at both Busch Gardens and Colonial Williamsburg. It was also convenient to many excellent restaurants. The only complaint is the poor quality of the breakfast. The coffee was so bad by the last day we skipped the free breakfast and went down the street to the bagel place.

I was really impressed with the cleanliness and service of this hotel considering the reasonable price. The free breakfast was more than continental with french toast and eggs. The staff was very friendly and location was perfect. I will definitely stay there again.

My wife and I spent four nights here--the price was very good with a great discount for booking three or more nights. The best thing about the motel is the location--it's convenient to both Busch Gardens and Colonial Williamsburg. The rooms were also very clean--just in need of a remodel. When we arrived at 11:10 pm (I had called to let them know we were arriving late), the main doors were locked. A sign gave me a number to call to gain entry for check-in. After a short wait, the clerk opened the door and got us signed in, gave us directions, etc. I later found that the side entrances of the motel which are supposed to be accessible only with room keys could be entered by anyone anytime--yet the main entrance gets locked! During my check-in, the clerk refused to allow other guests to use the main entrance as an exit (she directed them to the side doors. I know this is a safe area, but if you're going to create a pretense of security, at least be consistent! Throughout my stay we never were provided enough towels and wash cloths, although we asked daily. I was never able to connect to the wireless internet--despite the valiant attempt by their IT specialist to assist me (I had no problem at my sister's motel across the street). The hot water was SOOO hot that it almost burnt me--not something I personally find to be a bad thing. Finally, the breakfast bar consisted of cereal and "make-your-own" waffles. A little more selection would have been appreciated. This is not a bad motel. The price was excellent--if they had delivered what was advertised, it would be a terrific bargain. In this case, too many problematic issues created a stay I don't want to repeat. I will look for another motel when I return to the area.