In the overpriced Northern Neck, the Best Western worked for us. Room was very comfortable and very clean. TV channels a bit sub-par. Pool looked nice--kids having fun. Refrig & microwave & "wet bar sink" in room. Breakfast was decent and well kept. A/C not too loud. Front desk people were friendly. All in all, a very pleasant stay.

We stayed here before and found it pleasant. This time we arrived on a cold night and the room we were assigned was too cold because someone had left a window wide open. I called reception and was given another room. Unfortunately, the electronic key to that room did not work so the hostess let us in using her master key. We did not have a working key but since we were only staying the night it was not a big problem.

The bed was very comfortable, the room was non-smoking and clean. The breakfast bar was adequate and I found something to eat even though I have some food allergies. I would stay here again although I would want to arrive early enough to allow switching rooms if there was a problem.

My family stopped here while traveling home from the Outer Banks on vacation. We were looking for something a bit nicer tha Tappahannock has to offer and decided to drive a couple miles out of our way for a "nicer stay". Upon checkin, the hotel was clean, staff was friendly, and the rooms were large, albeit without microwaves or refrigerators int he rooms. After loading my handicapped parents, and two small children up the elevator to the farthest rooms in the hallway - despite requesting first floor. We were sorely dissapoinyed. My parents room had a 5 foot circle of sopping wet carpet around their air conditioner, yuck. After settling into my own room I found the window in my room cracked open and BUGS, BUGS, and more BUGS. After killing 2 very large cockroaches in the bathroom, I called the front desk to ask to switch rooms, they were booked and could not switch me. The woman fromt he front desk came up and taped the crack in the window frame, yes tape. I spent the next 2 hours killing mosquitos, roaches and beetles and was so creeped out I couldn't sleep. Went down for the breakfast in the morning, the breakfast area was filthy, and understocked. I had to search through cupboards to get a banana and refill the coffee cups myself. Incidentally NO COFFEE. I did notice the front desk lady hanging with her family out front, but she was nowhere to be found whence time to complain. YUCK.

The hotel front desk staff need immediate education in HOSPITALITY. First, visibility and a friendly greeting would be a great start. Both upon checkin and checkout the next morning, the staff hid in a cubicle in the room behind the front desk. Both times I stood alone at the front desk waiting for service and the hotel wasn't very busy.

Upon checkin, even after calling the hotel directly to inquire about the pet policy and getting an okay for my 50-lb Black Lab (she's a runt) prior to my booking the room, I was given a hard time because the pet policy is 35-lbs, plus an additional $10 per nite (I did not see a number/size/pound policy for children, but did note that kids up to age 12 stay free plus they get to eat the morning breakfast. Hotels really need to rethink their pets versus children policies!)

Anyway, the staff had to call the manager who was offsite to get an approval for my stay. That did NOT make me feel very welcome. What a way to treat people, esp. if the hotel is hurting for business. There is about two feet of grass between the hotel and the adjacent businesses so just enough for pets to do their business.

Also, I asked for a QUIET room, both in my online reservation and in person. I was given a room in the front of the hotel, second floor, right next to the elevator and stairs; not the most likely quiet spot. I questioned the staff and was told that this would be quieter than a room at the back (the farthest end from the main road and the elevators) because the doors to the stairs would be louder, plus only three rooms were rented on the second floor. Unfortuantely, I don't know if it was the guests or the hotel staff bringing around the Express Checkout bill, but I heard people using both the elevator and the stairs and shouting down the hall until 1:30 a.m.

Upon checkout, same thing -- staff in the back room; I eventually just left my signed receipt and key in an open box on the front desk. (I don't like that because anyone could pick up the key and enter my room, then if anything is missing *I* would be charged for it. A dropoff box should have a locked mail slot.)

The hotel itself is a rectangle, perpendicular to the main four-lane-divided road wedged between a marine sales shop and a second-rate furniture store (I almost missed the Best Western sign behind the marine shop sign), which shouldn't be a lot of noise at night. However, it is within a half mile of the regional jail, a McDonald's, and a dilapidated strip mall; across the street is a bank and another strip mall with Food Lion grocery and some other businesses.

The non-smoking queen bed I had was comfortable and the pillows were extra fluffy. (An earlier post complained the hotel had zero non-smoking rooms; I suspect, they were just out of non-smoking rooms at the time.) The room appeared clean, however my dog found a mini-M&M chocolate piece on the floor (luckily she spit it out). A continental breakfast with bagels/cream cheese, cereals, milk/juice, the ubiquitous self-made waffles, assorted donuts and breads was provided. However, at $85 (+$10 for the dog, +tax), there was NO refrigerator nor microwave in the room, but there was a coffee maker and hair dryer. I do NOT need a microwave in each room (there IS one in the breakfast room), however, a refrigerator for my drinks and to re-freeze my ice packs is an asset.

It's the first time I've ever seen (esp. from a supposed higher-end hotel) a price list posted in the bathroom for all the linens in case you take something home. If the hotel is having a problem, they should rethink how their staff interacts with guests as noted earlier or reconsider their room pricing.

This hotel is NOT priced well. First, there is NOTHING in this area to command such a high price -- no major attractions, no city parks, and the only recreational water access is at Belle Isle State Park (10-15 miles away) or at Westmoreland State Park (about 15-20 miles away). There are NO major restaurants in the area, except maybe Lowery's Seafood Restaurant in Tappahannock.

Comparably, the Super8 just 8 miles away in Tappahannock comes with both a refrig/micro and was priced at $62/nite, but it was fully booked. Even Choice Hotels (Quality Inn, Sleep Inn, etc.) in Fredericksburg, Va., were only $60-70/nite -- and there's many more amenities in Fredericksburg. Drury Hotel in Indianapolis, Ind., for the week of Thanksgiving, for a king bed with a refrig/micro/full hot breakfast (eggs, sausage, biscuits, etc.) is $70-80/nite -- and pets are welcomed with NO extra fees.

Overall, this hotel was a good place to stay overnight (not necessarily a destination), relatively clean, but a bit overpriced.