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Westin Virginia Beach Town Center – reviews, photos

4.0 of 5
4535 Commerce St, Virginia Beach, VA 23462
Hotel amenities
Westin Virginia Beach Town Center
Westin Virginia Beach Town Center
Westin Virginia Beach Town Center
Westin Virginia Beach Town Center
Westin Virginia Beach Town Center
Westin Virginia Beach Town Center
Ranked #23 of 120 hotels in Virginia Beach
4.0 of 5 stars 188 Reviews
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188 reviews from our community

What travellers say about this hotel
  • Very nice(6)
  • FREE parking(4)
  • Tallest building(3)
  • CUSTOMER SERVICE(3)
Traveller rating
    82
    47
    29
    23
    7
Only show reviews for Family (42) | Couples (67) | Business (39)
Date Rating
Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
“ABSOLUTELY GREAT!!”
5 of 5 stars Reviewed 13 February 2012

From the time I walked into the beautiful lobby of the Westin I was treated like somebody that had a Million dollars. I was an 1hr early and they told me it was ok because I had an event at an near by Restaurant. (They all are great!!) My check in was a brief 5 min max and everything I asked was a can do attitude and with so much respect. When I got to my room, I was amazed, Absolutely Beautiful with a Great view of the City!! I use to stay at the Hilton a couple of blocks away but this was my second stay at the Westin and my experience with the staff was the same with always great respect for their customers. These people are truly here to serve us and now I will never stay anywhere else. You will always love the location for the fall or the summer it is a Great place to stay!! ABSOLUTELY LOVE IT, TAKE A LOOK AT IT ON LINE, BUT BETTER IN PERSON! A GREAT PLACE TO STAY, TRUST ME ON THAT :)

Room Tip: I had the corner suite with views of the city from many angles. That is the only room I will stay in...
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  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask IRISH W about Westin Virginia Beach Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
14 February 2012
Thank you for taking the time to share your wonderful comments about your stay with us! We were excited to hear that not only was our team able to exceed your expectations, but that you will give us the opportunity to serve you again instead of the hotel next door. We look forward to your next visit.
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Bowie, Maryland
1 review
“G Lee”
5 of 5 stars Reviewed 13 February 2012

Nothing but praise for this hotel. Staff was very friendly and helpful, checking in and checking out. My room was perfect, restaurant was great. Even though this was a short visit, I can tell this hotel is in a perfect location. This will definitely be my hotel of choice whenever I visit the Virginia Beach area.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gregory H about Westin Virginia Beach Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
14 February 2012
On behalf of the entire Westin team here in Virginia Beach, thank you for the positive comments you have shared. We are so pleased to hear about your wonderful stay with us and that we are your hotel of choice for the future! We look forward to serving you again soon.
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Setubal, Portugal
1 review
“Don't bring your pet!”
1 of 5 stars Reviewed 8 February 2012

The Staff was friendly and smiled. The linen on the beds need more bleach in the washers. Had the pet with me. I was bullied walking the dog out the lobby door several times by nasty men that were staying in the hotel. I was going to call the police but I was leaving the next day and was glad I was going. This is no Westin of DuBai. Nasty people stay here. I won't let my pet stay here. Carpets in all halls need to be cleaned. Pillows smelled just nasty and were all brown in color. Sheets kept falling off the bed all night. I'll never come to this nasty place again.

Room Tip: Don't ask for anything.
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  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Terri J about Westin Virginia Beach Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
13 February 2012
Thank you for sharing your information. It was great to hear that you felt our staff was friendly. We apologize that you had a challenge with other guests in the lobby. We have never had this comment before either in our lobby or Town center, but will do all we can to investigate. We hope that if you encounter this again in your travels anywhere, you will notify someone on the hotel staff immediately so they can assist you.
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Chesapeake, Virginia
1 review
“So great!”
5 of 5 stars Reviewed 30 January 2012

Friendly and helpful staff, clean, modern lobby and rooms, comfortable beds and lounging in the room, convenient walking distance to venues and restaurants. Easy on-site parking garage. Great views (I want the same room next stay!). A very relaxing experience.

Room Tip: Ask for a room on an upper floor (I was on 14) and a corner room (all windows-super view!)
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Robsrider18 about Westin Virginia Beach Town Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
13 February 2012
Thank you for choosing the Westin and for sharing your wonderful experience . We look forward to serving you again soon!
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Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
“How relaxing”
5 of 5 stars Reviewed 29 January 2012

My husband and I had watched the grandkids for a week and treated ourselves to a weekend getaway. The Westin's restaurant was being remodeled so I can't comment on that but our stay was perfect. The weather was rainy and overcast but our stay was wonderful. There are great restaurants all around you, a great multiplex theater, a center where the symphony performs, and best of all right next door the coolest jazz club, Havanna Nights. The club was the "find" of our visit. Our room was clean and comfortable. The exercise was a great size and not too crowded. Parking was free and very accessible.

Room Tip: We had a room with a king-size bed room.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Veganqueen about Westin Virginia Beach Town Center
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Tim Bailey, Manager at Westin Virginia Beach Town Center, responded to this review
13 February 2012
After watching the grandkids for the week, you deserved a weekend getaway! Thank you for allowing us to be a part of it! As you mentioned, Town Center has so much to offer all our guests. As the renovation of our restaurant and new meeting space nears completion and prepares to reopen in March, we hope we will have another opportunity to serve you again soon. Thank you for sharing your experience with us.
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Additional Information about Westin Virginia Beach Town Center

  • Westin Virginia Beach
  • Virginia Beach Westin
Address: 4535 Commerce St, Virginia Beach, VA 23462
Price range (per night):* INR9,059 - 12,973

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