I booked the room on-line and the pictures do not represent what the actual room looks like.
My husband and I got to the hotel early but could not check in because the room was not cleaned yet. OK...we went and had something to eat and returned. When we arrived at the room, the door was hard to open...it looked as if someone tried to pry it open from previous attempts. When we walked in the room, I gave it a quick once over. The carpet was thread-bear, the microwave looked like it had been dropped, the curtain's hook was not attached, the windows were filthy, the bathroom had mold, the dresser and desk looked like it hadn't seen water or disinfectant in years. We were afraid to put our bags on the floor. The bed linen looked nice enough, but I was afraid to put my head on the pillows because of how the rest of the room looked. . The only redeeming quality about this room was the view. It was right on the oceanfront. We had contemplated about trying to "tough it out" because we wanted an oceanfront view and we considered going to the store and buying disinfectant to sterilize the room. However, we were on vacation and didn't want to "work" to stay in the room. We called the front desk and asked to speak to the manager on duty. The person said there was no manager and what was the problem. I told her the room was filthy and we could not stay there any longer. We packed our things and went to the front desk to get our money back. We were willing to pay for one night since we had been there a couple of hours. The person at the front desk said she would refund the full amount for the 3 nights for which we had made reservations.
We booked another hotel which was not on the beach but was 1,000 times better than the Palm Gove Hotel. DO NOT STAY AT THIS HOTEL. IT SHOULD BE CONDEMNED. THIS WAS THE WORST.
In checking my account when we arrived back home, they did charge us for a night's lodging. I started to take this matter further, but I chalk it up to "caveat emptor."
I have provided pictures so you can actually see what we saw.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC