I'll stick to the facts, which speak for themselves: my wife and I checked in and were able to get our reserved room without any delay. We reserved a room and asked for one at the front desk; we were assured we got a non-smoking room. When we entered the room, we smelled smoke (there was also an smoke-smell in the hallway, 3rd floor). We called the desk and the person there (a guy with a baseball hat, Taylor?) said he would spray the room. We commented that we wanted a smoke-free room and he said he didn't have one and was not able to prevent people from smoking (his words). We went to dinner/the beach and he never sprayed. Came back to discover ashes in the ash-tray (why there was one in a non-smoking room is beyond me) and a cigarette butt on the bathroom floor. Called front-desk, told we could change our room the next night. Got new room. Found urine on the toilet seat and used/open soap bars in the bathroom. We called and Taylor came and cleaned the bathroom. He was visibly annoyed and cursing. Went out, came back, went to bed. Next morning found that someone had walked on top of my car and dented roof. Although I can't prove it, the shoe marks were similar to Taylor's. We checked out. Only positive was that we got one night free. The grounds are littered with garbage and cigarette butts. This is a disgusting place and will never go back.
Room Tip: How to get the best room? Don't stay here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC