First off , pictures clearly show flat screen tv's mounted on the wall of the rooms, not so.
The person working in the lobby when I arrived, acted like she did not want to be at work or to check people in, very unfriendly.
The air conditioner sounded like a truck, seriously, so we turned it off, at 2am we could cleary hear the guest ac unit next door that sounded the same way. The hotel had to know this because there is another review up here with that same complaint.

The hot tub was not working.
Also, the beds, well if you like feeling like you are going to sink to the floor, you'll be happy.
Now the shower and tub and sink was as the picture and very nice. the lobby and bar were very nice.

A few more bucks and it would be a nice place to stay but with the ac noise, the unsupportive bed, I would not suggest this hotel at $100 a night.

I've been visiting the Norfolk area for years on business and found this place a few years back. It's a terrific place to stay, very customer oriented. The facility has been recently remodeled, and it won the InterContinental Hotels Renovation of the Year Award for their fantastic upgrade.

They treat their Priority Club members very well. I was automatically upgraded to a suite, and they give a daily certificate good for discounts in the restaurant and bars at the hotel.

The location is right at the intersection of Interstates 64 and 264, so it provides easy access to both Norfolk and Virginia Beach downtown areas.

Don't be fooled by the nice lobby setup. Although the staff was nice, the condition of the hotel does not warrant the price! Room setup is average, nothing special. Once evening begins, all serenity goes out the window!! Every night during my stay there were loud parties in the conference room after midnight. Even the loud air conditioners in my room could not drown out the sound. As a paying customer, I felt very inconvenienced. I would have been better off sleeping in my car. Never again will I waste my money on this hotel. General manager, please install sound proof doors to your conference area if you would like to transition this place into a nightclub!

Administration was the main problem. After I booked the reservation, the next time I went in, they had the reservation date wrong. My contract had someone else's address and phone number on it. They changed the location of the conference rooms we booked without notifying us. When I arrived, the refrigerator was not working but they did send someone to correct that problem right away. We had members of our group call BEFORE our registration deadline that were told there were no rooms available and yet our rooms had not been filled. They were the lucky ones, they stayed someplace else. They told me to fill up the coffee pot in the hospitality room with water from the restroom. I had thirteen complaints about the beef dinner out of thirty four plates ordered. The other food was OK. Several of the people in my party complained to me about the noise level while they were trying to sleep. There was loud music playing and there were children running up and down the hallways and administration did nothing about it when it was brought to their attention. I wrote the general manager a few days after the reunion to complain about our experience and he has not yet responded. The catering manager called and told me that they had never had anyone complain about the beef before. She indicated that my complaints were unfounded. The beef was tough, gristled, and fatty, so make your own opinion. We were at this same hotel five years ago for our reunion and did not have these issues which is why we chose to go to this hotel again. But after this experience, several people in our party have requested that we do not book our reunions at this hotel in the future.