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Americas Best Value Inn-Norfolk Airport Area – reviews, photos

5725 Northampton Blvd, Virginia Beach, VA 23455
Hotel amenities
Americas Best Value Inn-Norfolk Airport Area
Ranked #114 of 120 hotels in Virginia Beach
2.0 of 5 stars 18 Reviews
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18 reviews from our community

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LI NY
Senior Contributor
39 reviews 39 reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
“Never Again”
1 of 5 stars Reviewed 9 January 2011
2
people found this review helpful

This was the worst motel ever. It was late (10PM) and we were tired. We took Route 13 southbound to avoid Balitmore and Washington because of the time we left NY and the SB rush houre in Virginia. This motel was on route and we found it in the Travel Coupon book. Boy was I sorry. This place was patheic. Dirty counters no soap jel or shampoo in the shower. Smares on the light fixtures. the remote control I think was never cleaned in months. No tissues. Mold on the inside of the shower curtin. No drink cups. The "free" breakfast had stale bagels hard muffens and uneatable pastreies, and no milk for the coffee. We stoped across the street @ 7/11. For safety sake there was no GFI on the sink wll outlet. A lot of other things too much to mention. The only reason i gave it one star is because the sheets were very clean and the wall heater worked good. Almost forgot... When we got up in the morning we saw that some rooms had multiple people living in them. I say no more.

Stayed January 2011, travelled as a couple
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Ask CaptainManny about Americas Best Value Inn-Norfolk Airport Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay Patel, Owner at Americas Best Value Inn-Norfolk Airport Area, responded to this review
6 April 2011
Dear Traveler,

Thank you for taking the time to communicate to us why our housekeeping and breakfast did not meet your expectations. We wish to address your needs and provide the best solution available to resolve your issue as soon as possible. We will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Once again, we appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and we hope to serve you again in the future.

Yours sincerely,

Sanjay Patel-Owner
Americas Best Value Inn-Virginia Beach, VA
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Ventnor City, New Jersey
1 review
“It was just plain horrible and nasty!!!!”
1 of 5 stars Reviewed 21 August 2010

I just have to say that I have stayed at many motels and this has to be by far the worst one I have ever stayed at. The only good thing I can say about it was that the lady at the front desk was nice. So at first when I go to walk to my room I see a couple making out, Is that very necessary? Can't they just go to their room and do it? So my family and i walk to our room with all our luggage and everything and guess what? We slide the card in and we cant open the door. We probably stood at that door for 10 minutes trying to get it to budge open, but no luck, So my dad had to walk all the way to the front desk and get another room. WHAT A WASTE OF TIME. So i walk into my room and im already disgusted, the smell was horrible! i kept spraying my body spray all aroundd but nothing could get rid of that horrible odor. So then i go to the bathroom and guess what i see. I see cockroaches all over the place! I was utterly disgusted. So i went to take a shower and i saw that they gave us no shampoo or soap! what kind of motel are they running here? so i called the front desk and they told me to come and get it. so i had to walk all the way to the front desk just to get what i should have already had from the beginning. So i took a shower and got out as quick as i could. and that night when i went to bed, i was so disgusted i used my own sheets and pillow, i just couldnt risk having my body touch those filthy sheets, in my opinion i think this place should be shut down, IMMEDIATELY!

  • Stayed August 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Iluvchocolate1000 about Americas Best Value Inn-Norfolk Airport Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay Patel, Owner at Americas Best Value Inn-Norfolk Airport Area, responded to this review
6 April 2011
Dear Valued Guest:
Thank you for taking time out of your busy schedule to share your experience at our property. Critical feedback is a great way for us to improve guest satisfaction. We apologize for any negative experiences you had with the door not working, no shampoo or soap in the room, and roaches. We have contracted with a licensed pest control company who treats the buildings twice per month. We have also purchased shampoo and soap for all guestrooms. We have also contracted with a licensed company to provide clean linens for all of our rooms. We believe these corrective measures will enhance the overall experience at our hotel. I hope you will give us another opportunity to serve you.

Regards,
Sanjay Patel-Owner
Americas Best Value Inn-Virginia Beach, VA
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“Macaroni in the Walkway”
1 of 5 stars Reviewed 2 February 2010

This was the most disgusting motel I have every stayed and I've stayed at many "cheap/budget" motels over the years. The topper was the puked up mac and cheese that remained in the pass way by my room until I checked out 2 days later... nice. All the things that others have listed are true as well with out me re-hashing them. Wish I had sen this site before I booked.

Stayed June 2008, travelled solo
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Ask hhmonkey about Americas Best Value Inn-Norfolk Airport Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sanjay Patel, Manager at Americas Best Value Inn-Norfolk Airport Area, responded to this review
6 April 2011
Dear Valued Guest:
Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary. I hope you will give us another opportunity to service your future lodging needs.


Regards,
Sanjay Patel-Owner
Americas Best Value Inn-Virginia Beach, VA
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richmond va
1 review
“TAKE MY WORD FOR IT!”
1 of 5 stars Reviewed 12 September 2009

I'm a Foreman for a construction company and we do a lot of work in the Norfolk area.We stay at this hotel 6-7 months out of the year and have been doing so for the past 4 years.And please note that I have anywhere from 5 to 10 rooms for my crew.The hotel is very unsafe.I have witnessed drug sales go on right in front of me in the parking lot.every time we check in for the week every room always has something wrong with it.you can not walk in socks or bare foot in your room, it will turn your feet black! I've had hooker's knock on my door looking for "work". The last straw for me was last week a man was murdered outside my room in the parking lot.I didn't hear the gunshot but was woken up by police and questioned half the night..After this we no longer stay there and am very happy paying a little more somewhere else..

  • Stayed September 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask truckerfly about Americas Best Value Inn-Norfolk Airport Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chapel hill, nc
1 review
“Zero Stars, Filthy Nightmare, If you stay there, get your shots first”
1 of 5 stars Reviewed 5 August 2009

My worst motel experience EVER and I've traveled and stayed in budget motels for 11 years...Couldn't find the room because the # had fallen off the door, but when I finally figured it out, noticed there were tons of flies on the window as I was opening the door...didn't realize they were on the window INSIDE the room...even THEY were trying to get out! I don't know what had gone on in there (didn't want to know) and the A/C obviously hadn't been turned on in a while, it was 98 degrees in there (and outside) and smelled of urine and smoke. After gagging, I walked into the bathroom and there were dead flies all in the tub and the toilet seat was up and there was urine all over the rim and on the floor...The room next door either housed a homeless person or she was turning tricks...the door stayed open all the time and people wandered in and out. Garbage everywhere and shady characters hanging out in the parking lot. Need I say more? I obviously got moved to another room that was not much better , sheets were filthy and I ended up sleeping in my clothes. Would have checked out and run had my credit card not been fully charged before I arrived. (cancellation fee is 100 percent of your stay if you book online) I don't even think that is legal! I was overcharged on my card and told it would be credited back and almost a week later it hasn't been and I've called 3 times. Contacting the Better Business Bureau...sleep in a ditch first!

  • Stayed August 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Americas Best Value Inn-Norfolk Airport Area

5725 Northampton Blvd, Virginia Beach, VA 23455
Price range (per night):* INR3,858 - 4,809

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