The check in was smooth and the front desk clerk is so nice and helpful. The room itself was a nice size, very clean and comfortable. Having the kitchen was great, but wish there had been a morning express coffee buffet, as the nearest Dunkin Donuts or Starbucks is a 5-minute car ride away... Otherwise, it was a great $ deal.

My 1st and last stay at an Extended Stay. The staff was rude, and unprofessional. The hotel is dirty. NO MAID SERVICE. If you want or need towels, you have to go to the front desk, and deal with those...There is no night staff, so women traveling alone should never stay here. There is a small kitchen, but you need to bring everything, Pay a few more dollars, and stay at a real hotel, or even a highway motel would be better. And they make you pay up front, it's really a hooker hotel

We stayed at the Extended Stay America location in Springfield, VA because it was close to a Metro station and because we had vouchers for two nights that we had won at a fundraising auction. The hotel applied the vouchers to the first two nights of our three-night stay, which happened to be the more expensive nights, leaving us with only the third, cheaper night to pay for. We got one of the bigger rooms, which included a full kitchen and a sitting area with sleeper sofa separated from the main bedroom area by a partial partition. The room was spacious and clean and had two TVs. It was marked as nonsmoking, but had a definite smoky odor that permeated our clothes. The hallways were also noticeably smoky. The location is not very scenic, across the street from a large warehouse, but we weren't around much except to sleep, so that was OK. The Metro station might have been walkable in better weather (i.e., not summer), but we chose to drive about a mile instead. The hotel is pretty convenient to a large mall and nearby shopping areas, and to a fair number of restaurants, decent if not really fine dining. On the whole, not exactly a resort, but it served our purposes. The staff was polite, competent and helpful.

For our recent family trip to Washington, DC, I was trying to find a hotel that had free parking, would be close to a Metro station and with reasonable rates. We found this to be a good location. Walk out the back end of the property, onto a little access road that leads to the Franconia/Springfield Metro station (last stop of the Blue Line).... about 15 to 20 minute walk. The staff were very helpful. The room had a kitchenette with two stove-top burners, microwave, a sink and a fridge. Wi-fi connection was excellent, even with multiple computers. Not far from a mall. A few restaurants nearby, but we ended up going down to the next exit on the freeway for a better selection.