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Metro Hotel – reviews, photos

1 Crown Square, Chertsey Road, Woking GU21 6HR, England
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Metro Hotel
Metro Hotel
Metro Hotel
Metro Hotel
Metro Hotel
Metro Hotel
Ranked #5 of 6 hotels in Woking
2.5 of 5 stars 19 Reviews
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19 reviews from our community

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Royal Tunbridge Wells, United Kingdom
1 review
“Metro hotel Excellent”
5 of 5 stars Reviewed 20 March 2011

So many Bad reviews,,Sorry but i stayed there last night 20 march 2011 ,Nice Staff Clean Room ,Good Shower ,and a Bargain at £35.00 inc Vat , i have stayed in so many hotel rooms in the U.K as i am a Entertainer .
So some reviews on this Hotel are not Fair i would Book again .
Mike Alan Magician
michael Bonfield

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mikealan25 about Metro Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnborough, United Kingdom
1 review
“The Hotel Inspector would have a field day !”
2 of 5 stars Reviewed 12 March 2011

Recent trend seems to have been for better reviews of this hotel.....unfortunately not justified by our experience.

Booked for convenience of central location and that's certainly a plus......what isn't is the hotel's more precise location on a street of bars and right next to a nightclub. Lots of late night street life, some of it pretty loud and drunken. Not for everyone. The very loud bass thrum from the night club - along with the clearly audible revellers - goes on into the early hours of the morning ( not sure whether that's every night, perhaps not in the early week ? ) Restful, it isn't.

On that basis alone, there's no way I could recommend to anyone with young children.

Beyond that, there's just too much that's slipshod and careless.

Our room was a reasonable size but sloppily decorated - just small snagging details like paint on light fitments that clearly weren't removed - and bizarrely arranged. Bed faced TV and desk with a hard chair but without enough space to pull out the chair and watch TV. Or sit and use the desk for anything else because TV in the way. A large fan was placed beside the bed - in August maybe but early March ? - in such a way that left where it was anyone getting out of bed couldn't avoid walking straight into it. Particularly since there were no bed side lamps. Meanwhile easily half of the floor space of the room was completely empty......nowhere to sit and read without picking up hard chair from desk and sitting in the middle of the floor with no light.....all quite odd.

The room was at least reasonably clean.However for a double occupancy room, there was only one bath towel. Hysterically ancient wall-attached hair dryer. No central light, one of the uplighters didn't work and, as above, no bedside lamps. The bed was clearly long past it's best.....mattress and base both more or less gone - and really not so comfortable. Also only one thin duvet in March and the heating turned down low.

Reception did on request provide an extra lamp and duvet, so points for that. Less so, the general professionalism. The lad we mostly dealt with seemed a likeable sort and dealt with direct requests but his manner didn't convey any particular interest or 'corporate identity'. Check-in routine was very basic - nothing by way of 'welcome', we were allocated a smoking room without being told - on check-out he had to be prompted for a receipt. When he went to the room to deliver a lamp he knew I'd stepped outside for 5 minutes but, having checked us in, that it was double occupancy. He walked straight into the room without knocking, surprising my wife !

There may be one or two more details I've forgotten here but the theme is clear. One final thing, if you do take your chances and stay here, ask for a room away from the lift. It's an elderly model and very noisy......another thing to disturb your rest but probably not an issue unless, like us, you find yourself in a room next door.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Deltic70 about Metro Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Tallinn, Estonia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Great Budget Hotel with convenient location!!!”
4 of 5 stars Reviewed 18 January 2011

I was pleasantly surprised to find out the Hotel is actually not at all that horrible according to some previous reviews. The room was quite large and the bed was comfortable. The bathroom was clean, so was the room. I did not have any problems during my stay at this Hotel. I guess the key is to ask for the room on the upper floor, so there is less noise from the busy streets. I would definitely come back and will recommend Metro Hotel to others.

  • Stayed January 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ritavass about Metro Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Nice, comfortable and peaceful...”
4 of 5 stars Reviewed 6 January 2011

I had read the reviews off this website and I was not looking forward to the stay (My friend booked it). When I arrived I was greeted by a nice receptionist? She showed me to my room, which was very big and appeared to be very clean! When it came to showering time, I was slightly put off, but only by a slightly mouldy drain. Apart from that it was very nice on a whole!
My advice, ignore the bad reviews! Its a nice hotel in a great location!

  • Stayed December 2010
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask frazelpantz about Metro Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax, United Kingdom
1 review
“A Pleasant Surprise! Would Stop Again!”
5 of 5 stars Reviewed 14 December 2010

I'd read previous reviews about this hotel and have to admit was a bit dubious about booking but my friend and I had decided on choosing this hotel despite the couple of poor reviews that we had read, because we were only stopping over for the night as we were seeing a show at the local theatre and the hotel was in easy walking distance to both the Woking train station and the theatre.

We found that the hotel was very easy to find and when arriving we were greeted by the receptionist who checked us in and instructed to help ourselves to the FREE soft drinks available in the lobby. Which we thought was a lovely gesture.

We a had pleasant surprise to find that our room was big and spacious, and was very clean. Although the hotel was on was situated within the town centre on a street where there were a couple of bars, we were not disturb by noise during the night and in fact both had a very comfortable nights sleep.

In all we were very happy for a change compared to hotels we've stayed in before, for the price we paid for a very comfortable and welcoming hotel. Upon leaving we did actually say if we ever need a stop-over in Woking in the future, that the Woking - Metro Hotel would be the place we'd stop at.

If I had to pick any faults, it would just be that I thought the lift was a little small and claustrophobic.

  • Stayed December 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YorksKatie about Metro Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Metro Hotel

  • Metro Hotel Woking
Address: 1 Crown Square, Chertsey Road, Woking GU21 6HR, England
Price range (per night):* INR3,946 - 6,948

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